At a Glance
- Tasks: Lead a dynamic team and drive your Pizzeria to success while ensuring top-notch customer experiences.
- Company: Join a renowned brand that has been serving delicious pizza since 1965, valuing inclusivity and self-expression.
- Benefits: Enjoy bonuses, free food on shift, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills in a fun, supportive environment where you can truly be yourself.
- Qualifications: Leadership experience, financial management skills, and a passion for outstanding customer service are essential.
- Other info: Be part of a Top 10 Sunday Times Best Place to Work 2023 and grow with us!
The predicted salary is between 28800 - 43200 £ per year.
Deputy General Manager. Assistant Manager. Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey. What you’ll do: Collaborate with the General Manager, providing support across all management tasks Maintain and uphold high standards consistently across quality, safety and food Lead and coach your team towards achieving outstanding success Strive for excellence in delivering memorable service to our customers Who you are: Leadership Skills: Ability to inspire and lead a team effectively Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience Benefits: Bonus Scheme of up to 20% A share of Tronc* Free Food on shift Pension & Life Assurance 50% discount on food and drink when you’re not working Wagestream gives you access to up to 40% of your earned wages before payday Wellbeing Support for you and your family Referral Bonus of £1000 for referring managers Development and progression opportunities Who we are: We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are: Head: we’re customer-centric, commercially minded and obsessed by performance in all we do Heart: we show our heart, are honest with each other and value everyone’s diverse strengths Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day All together, we see this as using your head, showing your heart and feeling at home Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. *Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality #J-18808-Ljbffr
Deputy General Manager employer: TieTalent
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since they emphasise inclusivity and customer-centricity, showcasing your alignment with these values during your interactions can set you apart.
✨Tip Number 2
Prepare to discuss your leadership experiences in detail. Think of specific examples where you've successfully led a team or improved service quality, as this role heavily focuses on coaching and inspiring others.
✨Tip Number 3
Brush up on your financial management skills. Be ready to talk about your experience with P&L management and how you've used financial data to drive performance in previous roles.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially in customer service excellence. Being knowledgeable about current practices can help you demonstrate your commitment to delivering memorable experiences.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership, financial management, and customer service. Use specific examples that demonstrate your ability to inspire a team and manage P&L effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and how your values align with those of the company. Mention your experience in creating memorable customer experiences and leading teams to success.
Showcase Leadership Skills: Provide concrete examples of how you've successfully led a team in previous roles. Discuss any training or coaching initiatives you've implemented and the positive outcomes that resulted from them.
Highlight Financial Acumen: Detail your experience with financial management, including budgeting and P&L analysis. Explain how you have used this knowledge to drive performance and achieve commercial success in past positions.
How to prepare for a job interview at TieTalent
✨Show Your Leadership Skills
As a Deputy General Manager, you'll need to inspire and lead your team effectively. Be prepared to share examples of how you've successfully led teams in the past, highlighting your ability to motivate and coach others towards achieving outstanding results.
✨Demonstrate Financial Acumen
Since the role involves P&L management and budgeting, brush up on your financial knowledge. Be ready to discuss your experience with financial analysis and how you've used it to drive performance in previous roles.
✨Emphasise Customer Service Excellence
This position requires a strong focus on delivering memorable customer experiences. Prepare to talk about specific instances where you've gone above and beyond for customers, showcasing your understanding of their needs and how you ensured their satisfaction.
✨Align with Company Values
Familiarise yourself with the company's values of being customer-centric, honest, and inclusive. During the interview, express how your personal values align with theirs and provide examples of how you've embodied these principles in your work.