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- Tasks: Manage vehicle status updates and ensure efficient communication with stakeholders.
- Company: Holman is a leading global automotive service organisation with a commitment to diversity and inclusion.
- Benefits: Enjoy 25 days holiday, health insurance, free parking, and more perks like massages and fruit in the office.
- Why this job: Join a supportive team focused on personal growth and making a positive impact in the automotive industry.
- Qualifications: Experience in a similar role is preferred; motor industry knowledge is a plus but not essential.
- Other info: This role starts in-office full-time before transitioning to a hybrid model.
The predicted salary is between 20800 - 31200 £ per year.
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That is why we are listening; open to learning new things - about each other and ourselves. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It is The Holman Way!
We have an exciting opportunity that has arisen for a Vehicle Off Road Administrator to join our growing Operations Team here at Holman UK. For the first 6 months you’ll need to spend at least 5 days a week in the office before we move you over to our hybrid model of Tues-Thurs in the office whilst working from home on a Monday and Friday, so please bear this in mind when applying. They will be permanent opportunities and the salary for this role will be £26,000.
Key Responsibilities will include:- Responsibility for ‘Vehicles off Road (VOR)’ progression and updates
- Progress chases effectively to make sure the status of vehicles and assets is clear, escalating concerns to Team Leader and/or technical colleagues as appropriate
- Take opportunities to reduce the time a vehicle or asset is ‘off road’ through appropriate challenge to vendor, demonstrating negotiating skills and considering options
- Identify trends and escalate network performance concerns to Vendor Management
- Enter clear, concise (or detailed when required) notes whenever necessary to avoid any ambiguity around authorisation, work progress, and instructions given
- Communicate to vehicle and commercial manufacturers in regard to parts availability
- Communicate VOR updates to stakeholders and the business
- Chase customer authorisations when needed
- Requesting and organising roadside assistance for drivers when needed
- Proactive and effective diary, task, activity and action point management
- Experience of working within a similar role
- Experience working with Epyx 1-Link is advantageous
- Experience of working within a pressurised environment, with the ability to remain calm, empathetic and professional in difficult situations
- Comfortable working to targets and deadlines
- Experience in the motor industry is desirable, but not essential
- 25 days annual holiday entitlement (+ 8 bank holidays)
- Floating Day Holiday in lieu of Birthday
- Group Personal Pension Plan
- Death in Service insurance cover
- Critical illness insurance cover
- Free parking
- Free fruit in the office
- Free massages
- Health cash plan
- Partners In Excellence rewards – Partner of the Quarter, Partner of the Year, Bonus
- Free Breakdown cover (eligible employees – service related)
- Long Service Awards, Support for further education / employee development.
If this sounds like the role for you then we look forward to welcoming your application!
The need to know parts: You must have the right to remain and work in the UK. You must tell us about any previous convictions or cautions including any deemed as 'spent'. These will not necessarily exclude you from employment but they must be declared at the point of application. Please also be aware we do not provide sponsorship for any of our positions advertised.
We want to positively encourage differences within Holman UK and believe it is critical to our success as a company. Holman UK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills.
Contact Detail:
Holman Enterprises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VOR Coordinator
✨Tip Number 1
Familiarise yourself with the Vehicle Off Road (VOR) process and terminology. Understanding the specific challenges and solutions related to VOR will help you demonstrate your knowledge during interviews and discussions.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who have experience with Epyx 1-Link. Engaging with these individuals can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in high-pressure environments. Think of specific examples where you remained calm and professional, as this is a key quality they are looking for in a candidate.
✨Tip Number 4
Showcase your communication skills by practicing how you would explain VOR updates to various stakeholders. Being able to convey complex information clearly will be crucial in this role.
We think you need these skills to ace VOR Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the VOR Coordinator position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in roles similar to the VOR Coordinator. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage tasks under pressure.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Holman's values that resonate with you, such as their commitment to diversity and inclusion, and explain how you can contribute to their mission.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the VOR Coordinator role.
How to prepare for a job interview at Holman Enterprises
✨Understand The Holman Way
Familiarise yourself with Holman's core values and mission. They emphasise diversity, equity, and inclusion, so be prepared to discuss how you can contribute to a supportive and collaborative environment.
✨Showcase Your Experience
Highlight any relevant experience in vehicle management or similar roles. If you've worked under pressure or have experience with Epyx 1-Link, make sure to mention it as it could set you apart from other candidates.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've effectively managed challenges in previous roles. Discuss specific instances where you negotiated with vendors or resolved issues to reduce downtime for vehicles.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about how success is measured in the VOR Coordinator position and what opportunities there are for professional development within Holman.
