Workshop Service Advisor

Heavy Diesel Parts and Services Ltd | Listed 2 days ago Heavy Diesel Parts and Services Ltd | Listed 2 days ago Be an early applicant Heavy Diesel Parts and Services Ltd Listed 2 days ago Be an early applicant Listing Description Location Location Christchurch City, Canterbury Job type Job type Full time Duration Duration Permanent Approximate pay Approximate pay $70K – $90K annually Company benefits Company benefits Competitive Rates, Great Social club Description Heavy Diesel Parts and Services is a well-established and trusted name across Canterbury, South Canterbury, and the West Coast, achieving the Southpac Trucks Service and Parts Excellence Dealer of the year 2024. We are an Authorized dealership for Kenworth and DAF trucks in the region, as well as providing a full-service workshop for Cummins engines – the ultimate outcome is to provide the best possible customer service to our wide and varied customer base… We operate modern and well-equipped Vehicle and engineering workshops in Canterbury. We provide ongoing training to keep our staff up to date with the latest developments in the products we support. We pride ourselves on delivering an efficient and friendly service to all of our customers. We are looking for a Service Advisor / Customer Liaison who can support our customers and workshop team for all job requirements and workflow daily together in conjunction with the Branch Manager / Workshop Foreman and Parts Team. The Service Advisor performs a variety of tasks to coordinate resources and liaise with internal and external key stakeholders to ensure all work is delivered on time and to a quality standard, exceeding Customers\’ expectations We offer a very competitive salary, + a great social club. This role will see you managing Customer requirements from the first point of contact, for COFs, servicing, and repairs. Including making bookings, opening new job cards for each job, whilst providing regular feedback and updates to customers, additionally helping with managing day-to-day workshop flow to ensure our customers are receiving the highest standard of service. To be successful, you will need the following: At least two years\’ experience in the commercial vehicle/transport field – (this is preferred but not essential).A strong passion for customer serviceStrong computer literacyHave the ability to communicate at a high level, plus build and maintain Key Relationships internally and externallyGreat time management and organizational skillsThe ability to be a great team player and collaborator If you are customer-driven and enjoy building and maintaining great relationships, and are keen to take on your next challenge. This is the role for you, with the chance to work with a great customer base and a great team of people. If this sounds like you, we would love to hear from you. Apply online for this role or contact Glenn Blair for more information. #J-18808-Ljbffr