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For Companies At a Glance
- Tasks: Drive sales of Elemis products and provide exceptional customer service.
- Company: Join the vibrant team at Sephora, a leader in beauty retail.
- Benefits: Enjoy generous discounts, well-being policies, and a supportive work environment.
- Why this job: Be part of a dynamic culture focused on sustainability and client satisfaction.
- Qualifications: Sales experience and passion for premium skincare are essential.
- Other info: Full-time role with flexible hours; perfect for those who love beauty.
The predicted salary is between 24000 - 36000 £ per year.
As our Retail Sales Assistant, you will assist in the day-to-day running of the Elemis Account by driving the sales of Elemis products. Your passion for Elemis and providing exceptional product knowledge to ensure strong sales KPIs are essential in this role.
As a retail expert, you will ensure link selling and eventing is key to your remit reporting into the Retail Development Consultant. Your organisation and attention to detail will ensure that the Company standards are always maintained, through the delivery of an exceptional Elemis journey for each client.
What Will You Do?
- Pro-actively and enthusiastically drive sales and ensure that both personal targets and counter targets are met, striving to exceed set targets.
- Raise awareness of the Elemis brand and educate clients in the product and range.
- Participate fully in promotional / PR activity and ensure the success of the promotion and/or event.
- Ensure products prescribed are appropriate to clients' needs and take into account medical contraindications.
- Assist the Account Management Team in accurately recording sales figures and stock levels to meet and exceed KPIs as agreed by the business.
- Maintain the Elemis counter to the highest standards of cleanliness, hygiene and presentation.
- Ensure that customer service is of the highest standard and handle any client complaints promptly, consulting the Account Management Team in all cases.
- Keep all details regarding clients in the strictest of confidence, locked away, and never discuss information with inappropriate parties either inside or outside of the Company.
Sustainability Responsibility
- Ensure all duties carried out and actions completed in every aspect of your role contribute to the short and long-term Sustainability Goals set-forth by the ELEMIS - Climate, Biodiversity & People Pillars.
- Be mindful of Elemis’ sustainability pledge when ordering Testers and Professional grade Products.
- Be mindful of Elemis’ sustainability pledge when planning and executing Promotional activities, reducing waste wherever possible.
- Carry out other duties as requested by management from time to time.
The Perfect Candidate:
- Proven track record in sales and link selling.
- Good level and standard of UK/European education or equivalent.
- Proven sales record.
- Passionate in achieving results in a target driven environment.
- Previous experience working with a premium skincare brand with colour Elemis treatment and product knowledge.
- Knowledge of the Elemis Company philosophy.
What We Offer You!
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more).
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more.
- Generous Holiday Allowance, increasing with length of service.
- Company Pension Scheme.
- Bonus/Commission Scheme.
- Healthcare Cash Plan (with Dental).
- Employee Assistance Programme for all Associates and their families.
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.
- Much, much more!
Some benefit eligibility is based on length of service or contract type.
Retail Sales Assistant employer: ELEMIS
Contact Detail:
ELEMIS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the Elemis product range and brand philosophy. Understanding their values and unique selling points will help you engage with customers effectively and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your sales techniques, especially link selling. Think of ways to suggest complementary products to potential customers, as this is a key part of the role and will show your proactive approach to driving sales.
✨Tip Number 3
Prepare to discuss your previous retail experience and how it relates to achieving sales targets. Be ready to share specific examples of how you've met or exceeded KPIs in past roles, as this will highlight your suitability for the position.
✨Tip Number 4
Showcase your customer service skills by preparing scenarios where you've handled complaints or difficult situations. This will demonstrate your ability to maintain high standards of customer care, which is crucial for the Retail Sales Assistant role.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Your Passion: Emphasise your passion for the Elemis brand and skincare products in your application. Share any relevant experiences that demonstrate your enthusiasm and knowledge about the brand, as this will resonate well with the hiring team.
Highlight Relevant Experience: If you have previous experience in retail or sales, especially with premium skincare brands, make sure to detail this in your CV. Use specific examples of how you met or exceeded sales targets to showcase your capabilities.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the Retail Sales Assistant role. Mention your understanding of the company's sustainability goals and how you can contribute to them.
How to prepare for a job interview at ELEMIS
✨Show Your Passion for Elemis
Make sure to express your enthusiasm for the Elemis brand during the interview. Share any personal experiences with their products and how they align with your values, as this will demonstrate your genuine interest in the role.
✨Highlight Your Sales Experience
Prepare specific examples from your past roles where you successfully drove sales or exceeded targets. Discuss your strategies for link selling and how you can apply them to promote Elemis products effectively.
✨Demonstrate Product Knowledge
Familiarise yourself with the Elemis product range and its benefits. Be ready to discuss how you would educate clients about the products and tailor recommendations based on their needs, showcasing your expertise.
✨Emphasise Customer Service Skills
Be prepared to talk about your approach to providing exceptional customer service. Share examples of how you've handled client complaints or difficult situations, highlighting your ability to maintain a positive shopping experience.
