At a Glance
- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join a family-run burger restaurant with a legacy of quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a fun, enthusiastic culture that values integrity and teamwork.
- Qualifications: Hands-on leadership skills and a passion for customer service are essential.
- Other info: Opportunities for career growth to Deputy General Manager and beyond!
The predicted salary is between 28800 - 43200 Β£ per year.
Burgers & Fries and Incredible Careers! We are the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we have stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
These days, we are still just as much a family as we always have been. We have tons of integrity, we are enthusiastic, we are competitive and we just get it done - whatever the challenge.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to Β£2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years Β£500, 10 years Β£1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - Fry Cup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
YOU'LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People - Experienced hands-on leadership skills
- Customer service
WHAT YOU'LL BE DOING
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries.
- Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.
- Leading from the front, you will be hands on working with the team on the line and on floor with customers.
- Responsible for supporting your General Manager and delivering store results.
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
- Running smooth day to day operations, thinking about long term plans.
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline.
INCREDIBLE CAREERS WITH FIVE GUYS
If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isnβt just a job - it can be a career.
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Assistant Manager
β¨Tip Number 1
Familiarise yourself with Five Guys' values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs.
β¨Tip Number 2
Showcase your hands-on leadership skills by sharing specific examples from your past experiences. Highlight situations where you successfully led a team, resolved conflicts, or improved customer satisfaction.
β¨Tip Number 3
Research the burger and fast-food industry trends, especially focusing on customer service excellence. Being knowledgeable about current practices can help you stand out as a candidate who is genuinely interested in the role.
β¨Tip Number 4
Network with current or former employees of Five Guys to gain insights into the company culture and expectations for the Assistant Manager role. This can provide you with valuable information to tailor your approach during the application process.
We think you need these skills to ace Assistant Manager
Some tips for your application π«‘
Understand the Company Culture: Familiarise yourself with Five Guys' values such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show you align with their culture.
Tailor Your CV: Highlight relevant experience in leadership and customer service. Use specific examples that demonstrate your ability to manage teams and deliver excellent customer experiences, as these are key aspects of the Assistant Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your understanding of the importance of quality service. Mention how your skills can contribute to creating an awesome working environment and delighting customers.
Prepare for Potential Questions: Think about how you would handle common scenarios in a restaurant setting, such as dealing with customer complaints or motivating your team. Be ready to discuss these in your application or during an interview.
How to prepare for a job interview at Five Guys
β¨Show Your Enthusiasm
Make sure to express your passion for burgers and fries during the interview. Share why you love the food industry and how it aligns with the company's values of enthusiasm and integrity.
β¨Demonstrate Leadership Skills
Prepare examples of your hands-on leadership experience. Discuss how you've successfully managed teams in the past, focusing on creating a positive work environment and driving results.
β¨Understand Customer Service Excellence
Be ready to talk about your approach to customer service. Highlight any experiences where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
β¨Know the Company Values
Familiarise yourself with the company's core values: Competitive, Enthusiastic, Family, Get It Done, and Integrity. Be prepared to discuss how you embody these values in your work.