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- Tasks: Lead the Daytona Tamworth venue, ensuring exceptional customer experiences and operational excellence.
- Company: Join Daytona, a leading motorsport and hospitality venue known for its thrilling experiences.
- Benefits: Enjoy a competitive salary, full training, career progression, and staff racing perks.
- Why this job: Be part of a dynamic team, drive innovation, and make a real impact in a fast-paced environment.
- Qualifications: Proven management experience, strong leadership skills, and a passion for customer service required.
- Other info: Flexible working hours, including evenings and weekends, are essential for this role.
The predicted salary is between 43200 - 72000 £ per year.
An exciting opportunity has arisen for an experienced and driven General Manager to lead the team at Daytona Tamworth venue. This is a hands-on leadership role responsible for the full operational, commercial, and safety management of the circuit, incorporating both motorsport activities and hospitality services.
You will oversee all aspects of the venue's performance, ensuring consistently exceptional customer experiences, financial targets, team development, and full compliance with all safety and operational standards.
GENERAL RESPONSIBILITIES- Full operational responsibility for the day-to-day running of Daytona Tamworth.
- Lead, manage, and develop a small team including 2 direct department heads.
- Deliver Daytona's renowned customer experience, ensuring service excellence at all touchpoints.
- Achieve and exceed financial targets, managing budgets, P&L, and driving revenue opportunities.
- Uphold full compliance with all safety, legal and operational policies and procedures.
- Oversee staff recruitment, training, performance management, and succession planning.
- Plan, organise, and execute race events, corporate bookings, and hospitality functions.
- Continually review and improve operational processes to enhance efficiency and service delivery.
- Actively manage stock control, purchasing, supplier relationships, and cost management.
- Serve as the primary on-site point of contact for customers, clients, and corporate partners.
- Ensure full compliance with Health & Safety legislation, company policies, and industry regulations.
- Actively promote the Daytona brand and always uphold company standards.
- Proven management experience within a fast-paced, customer-focused environment.
- Strong leadership, organisational, and motivational skills.
- Commercially astute with experience in budget control, revenue generation, and cost management.
- Excellent interpersonal and communication skills with natural confidence in public speaking.
- Ability to lead, develop, and inspire a large and diverse team.
- Sound understanding of Health & Safety and risk management.
- IT literate – confident in using Word, Excel, and internal management systems (full training provided).
- Flexible approach to working hours including evenings, weekends, and bank holidays.
- A passion for delivering exceptional customer experiences.
- Competitive annual salary
- Full training and development provided
- Opportunities for career progression within the Daytona Group
- Staff racing benefits and discounted family access (upon successful completion of probation)
To apply, please send your CV and a covering letter quoting the job reference TGM_25.
Contact Detail:
Recruitment Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Daytona's brand and values. Understanding their commitment to customer experience and safety will help you align your leadership style with their expectations during interviews.
✨Tip Number 2
Network within the motorsport and hospitality industries. Attend relevant events or join online forums to connect with professionals who can provide insights or even referrals for the General Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved operational processes in previous roles. Highlighting your hands-on leadership experience will demonstrate your suitability for this role.
✨Tip Number 4
Research current trends in the motorsport and hospitality sectors. Being knowledgeable about industry developments will show your passion and readiness to lead Daytona Tamworth effectively.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in customer-focused environments. Emphasise your leadership skills and any achievements related to budget control and revenue generation.
Craft a Compelling Cover Letter: In your cover letter, address the specific responsibilities mentioned in the job description. Showcase your passion for delivering exceptional customer experiences and how your background aligns with the role of General Manager at Daytona Tamworth.
Highlight Relevant Skills: Clearly outline your interpersonal and communication skills in both your CV and cover letter. Mention your confidence in public speaking and your ability to lead and inspire a diverse team, as these are crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial role.
How to prepare for a job interview at Recruitment Services UK
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to team development and motivation.
✨Understand the Business Operations
Familiarise yourself with Daytona's operational model, including budget management and customer service excellence. Be ready to discuss how you would enhance operational processes and drive revenue opportunities.
✨Emphasise Customer Experience
Since delivering exceptional customer experiences is key, think of specific instances where you've improved customer satisfaction. Be prepared to share your vision for maintaining high service standards at Daytona Tamworth.
✨Prepare for Safety and Compliance Questions
Given the importance of Health & Safety in this role, brush up on relevant legislation and best practices. Be ready to discuss how you would ensure compliance and manage risks effectively within the venue.
