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- Tasks: Guide clients through their tattoo journey, ensuring top-notch service and satisfaction.
- Company: Join No Regrets Tattoo Studios, a leading name in the tattoo industry since 2008.
- Benefits: Enjoy casual dress, company events, health care, and a competitive salary with bonuses.
- Why this job: Be part of a creative culture that connects artists with clients and celebrates unique artwork.
- Qualifications: 4+ years in customer service or sales, with a passion for tattoos and excellent communication skills.
- Other info: This role requires occasional travel; it's not a tattoo apprenticeship.
The predicted salary is between 32000 - 44800 £ per year.
Are you passionate about tattoos? Do you have experience in delivering excellent customer service? This might be the role for you.
Established in Cheltenham in 2008, No Regrets now has twelve studios across the country with the clear vision to connect tattoo collectors with artists. Creating a unique collaboration through the journey from inspiration and design to tattoo; connection is at the centre of what we believe leads to great artwork on the skin.
NR is looking for a proactive and enthusiastic Tattoo Sales Supervisor for their Edinburgh location. The role will require the candidate to have strong customer service experience and empathetic communication skills, with an interest in tattoos.
The Job:
- Act as a consultant to all clients as part of the studio sales process, providing advice and recommendations to ensure the best possible service and outcome.
- Understand and deliver on KPI’s, working to achieve and exceed the goals of the business. Understand the importance of repeat custom and the value of recommendations.
- Deal with all booking enquiries, through telephone, email and face-to-face. Ensure proactive management of all studio systems and reporting.
- Have a clear focus on the client\’s journey, delivering a personal service to each client. Strive to always exceed expectations.
- Build excellent relationships with the artists, understanding the different styles and preferences of each artist to match them perfectly with each client.
- Work proactively within all aspects of the role, showing care and attention to detail with every task.
An understanding of the tattoo process and being able to advise clients effectively is essential to this role.
About You:
- An interest in tattoos and new innovations within the industry is essential or a willingness to learn.
- An understanding of the tattoo process from enquiry through to aftercare, is also desirable.
- Self-starter with a proactive approach to understanding a growing business.
- Previous experience in a luxury brand, ideally within customer service or sales, of at least 4 years is essential.
- Excellent communication skills, whether in person, over the phone or via email. You will often be translating a clients’ vision to the artist and vice versa, so the ability to relate to people on multiple levels is essential.
- You will need to be personable and confident around new people, as you will be meeting new clients frequently and working with a diverse team.
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Occasional travel between studios may be required so you will either need a full, clean driving licence with access to a car, or be willing to travel via public transport.
The ideal candidate will be based in the Edinburgh area (or within a commutable distance) in order to work within the studio.
This role is not a tattoo apprenticeship, nor will it lead to one.
Job Types: Full-time, Permanent
Pay: From £32,000.00 per year
Additional pay:
- Bonus / Commission pay
Benefits:
- Casual dress
- Company events
- Company pension
- Health Care
- Discounted Services
Schedule:
- 8 hour shift
- Tuesday – Saturday
Experience:
- Sales: 4 years (required)
Work Location: In person
No Regrets Tattoo Studios | Tattoo Sales Supervisor employer: No Regrets Tattoo Studios
Contact Detail:
No Regrets Tattoo Studios Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land No Regrets Tattoo Studios | Tattoo Sales Supervisor
✨Tip Number 1
Familiarize yourself with the tattoo industry and current trends. This will not only help you connect with clients but also demonstrate your passion for tattoos during the interview process.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about their tattoo experiences. Being able to articulate your thoughts clearly will be crucial when discussing client visions with artists.
✨Tip Number 3
Network with local tattoo artists and enthusiasts in Edinburgh. Building relationships within the community can provide valuable insights and may even lead to recommendations for the position.
✨Tip Number 4
Prepare to discuss how you've exceeded customer expectations in previous roles. Having specific examples ready will showcase your proactive approach and customer service expertise, which are key for this role.
We think you need these skills to ace No Regrets Tattoo Studios | Tattoo Sales Supervisor
Some tips for your application 🫡
Show Your Passion for Tattoos: Make sure to express your enthusiasm for tattoos in your application. Share any personal experiences or interests related to the tattoo industry that demonstrate your genuine passion.
Highlight Customer Service Experience: Detail your previous customer service roles, especially in luxury brands. Use specific examples to illustrate how you have exceeded customer expectations and built strong relationships.
Demonstrate Communication Skills: Since excellent communication is key for this role, provide examples of how you've effectively communicated with clients and team members in past positions. Highlight your ability to translate client visions to artists.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Emphasize relevant skills and experiences that match the requirements of the Tattoo Sales Supervisor position at No Regrets.
How to prepare for a job interview at No Regrets Tattoo Studios
✨Show Your Passion for Tattoos
Make sure to express your enthusiasm for tattoos during the interview. Share any personal experiences or stories that highlight your interest in the art form, as this will resonate with the interviewers and demonstrate your genuine passion for the industry.
✨Demonstrate Excellent Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight situations where you went above and beyond to meet client needs, as this aligns perfectly with the expectations of a Tattoo Sales Supervisor.
✨Understand the Tattoo Process
Familiarize yourself with the tattoo process, from initial consultation to aftercare. Being able to discuss this knowledgeably will show that you are prepared for the role and can effectively advise clients on their journey.
✨Build Rapport with the Interviewers
Since you'll be working closely with clients and artists, it's important to showcase your interpersonal skills. Engage with the interviewers, ask questions, and create a friendly atmosphere to demonstrate your ability to connect with people.
