Service Manager - Fire & Security

Service Manager – Fire & Security Swindon Area – office based with client visits £40,000 – £45,000 basic D.O.E + £5,000 car allowance OTE £50,000 package + benefits This is your chance to step into a pivotal Service Manager role where technical knowledge meets leadership impact. We\’re seeking a proactive, site-based manager who thrives on operational control, team development, and delivering high-quality service across fire and security systems. What You\’ll Be Doing Lead and support a small team of skilled engineers, managing their daily workloads, call-outs, and PPM schedules Coordinate job bookings, compliance, CRM updates, timesheets, and reporting to ensure smooth service operations Work closely with clients, engineers, and suppliers to maintain strong service delivery and meet SLA/KPI targets Be a technical escalation point, offering real-time support to your team and office staff Drive compliance across NSI, BAFE, and HSE standards, ensuring best-in-class service and safety ✅ What We\’re Looking For Ideally 3-5 years\’ leadership or supervisory experience within the fire & security sector Sound technical knowledge of fire and security systems-Texecom, Avigilon, Advanced, 2N, AJAX highly beneficial Strong administrative and organisational ability-comfortable managing schedules, reports, and compliance checks A confident communicator who can bridge the gap between field teams, office staff, and clients Full UK driving licence required; NSI/BAFE certifications preferred What You\’ll Get £40,000 – £45,000 basic salary D.O.E £5,000 car allowance Benefits package + ongoing development opportunities The autonomy to run your service team with full operational backing If you\’re ready to bring your technical and leadership skills together in a rewarding, hands-on management role-apply now and make your mark. – (phone number removed) – ZCL59249