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- Tasks: Support sales teams, manage customer orders, and maintain databases.
- Company: Join a growing company in South Cambridgeshire with a dynamic team.
- Benefits: Enjoy a permanent, full-time role with a supportive work environment.
- Why this job: Gain valuable experience in sales and customer service while working in a collaborative atmosphere.
- Qualifications: Previous experience in sales or customer service, strong communication skills, and Microsoft Office proficiency required.
- Other info: Own transport is essential due to the rural office location.
The predicted salary is between 24000 - 36000 £ per year.
Our client, based in South Cambridgeshire, is looking for an Office Administrator to join their growing team. Working alongside the Sales and New Business Development teams, the Office Administrator will report to the New Business Team. This is a full time (37.5hrs per week), office based, permanent position. Candidates will need to have their own transport due to the rural location.
Responsibilities will include:
- Providing support for the Estimator: calling customers and progressing quotations; and providing feedback and market intelligence.
- Working alongside the Sales Office: ensuring timely processing of website orders; alerting the Sales Office to any issues with customer orders; contacting customers to advise delivery times; and keeping customers up to date with the progress of their orders.
- Providing administrative support to the New Business Development Manager: alerting them to new business customers; alerting them to any issues with website orders; and updating customer details in Sage database.
To be suitable for this role, candidates will need to have the following skills and experience:
- Previous experience working in a sales office or customer service environment
- A confident and clear telephone manner
- Ability to work autonomously when required but maintain a team ethos
- Effective communication skills, both verbally and in writing
- Organised and methodical
- Proficient at using Microsoft Office applications (Word, Outlook)
- Meticulous record keeping
- Due to the rural location, candidates will need to have their own transport to get to the office
Office Administrator employer: EC Resourcing
Contact Detail:
EC Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding their sales process and customer base will help you engage in meaningful conversations during interviews, showcasing your genuine interest in the role.
✨Tip Number 2
Practice your telephone skills. Since a confident and clear telephone manner is crucial for this role, consider role-playing common customer scenarios with a friend to build your confidence and improve your communication skills.
✨Tip Number 3
Highlight your organisational skills. Be prepared to discuss specific examples of how you've managed multiple tasks or projects in previous roles, as this will demonstrate your ability to handle the responsibilities of an Office Administrator effectively.
✨Tip Number 4
Showcase your proficiency in Microsoft Office applications. If you have any certifications or completed courses, mention them during your discussions, as this will reinforce your capability to handle the administrative tasks required in the position.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales office or customer service environments. Emphasise your communication skills and any experience with Microsoft Office applications, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Explain how your previous experiences have prepared you for tasks like supporting estimators and processing orders.
Showcase Your Organisational Skills: In your application, provide examples of how you've demonstrated organisational skills in past roles. Mention any specific tools or methods you used to keep records meticulously.
Highlight Your Transport Situation: Since the job is in a rural location, briefly mention your transport arrangements in your application. This shows that you understand the logistical requirements of the position.
How to prepare for a job interview at EC Resourcing
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to discuss your previous experience in customer service. Share specific examples of how you've handled customer queries or resolved issues effectively.
✨Demonstrate Organisational Abilities
The job requires being organised and methodical. During the interview, highlight your ability to manage multiple tasks and keep records meticulously. You could mention any tools or methods you use to stay organised.
✨Communicate Clearly and Confidently
A confident and clear telephone manner is essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few mock calls to get comfortable with speaking on the phone.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office applications is required, brush up on your skills, especially in Word and Outlook. Be ready to discuss how you've used these tools in past roles to support your work.
