Solutions Engineer

Aurora is currently seeking a Solutions Engineer to join our growing Internal Technology team. This role is key to our plans to expand both the team and the technology offerings to our growing user base. This role will work closely with the rest of the team across the entire business technology stack. The Solutions Engineer will be at the forefront of our business technology estate, working alongside the rest of the Systems team with senior stakeholders and business units to analyse requirements, define solutions, and implement transformative changes. The Solutions Engineer will sit within the Internal Technology department reporting to our Head of Architecture and Engineering.

In this role, you will implement designs produced by the Modern Workplace Engineers and Solutions Architects to create innovative solutions that address complex business challenges, aligning with strategic goals and objectives. Collaborating closely with both our internal IT team and the Head of Information Security to drive technological excellence across the organisation. You should be able to work independently and with other team members, supporting on technical decisions within business systems and implementing key integrations between them. The role is also business facing, requiring interaction with stakeholders around the business to distill requirements that should inform our technical strategy appropriately so excellent interpersonal, organisational and communication skills are a must. We are looking for someone who has a high attention to detail and can hit the ground running. This is a chance to have a significant impact on an organisation where individuals thrive on change and to work within an innovative and growing SME.

Key Responsibilities

• Requirement Analysis: Work alongside senior technical team and Business Analysts to thoroughly understand business needs, assisting in translating requirements into effective technical solutions that drive efficiency and productivity.
• Efficiency and Employee Experience: Collaborate with cross-functional teams to optimize systems configuration and integrations in alignment with business goals. Enhance employee experience by ensuring seamless and efficient utilisation of systems to facilitate productivity and collaboration.
• Implementation Expertise: Implement developed solutions accurately to a design brief, ensuring minimal disruption to ongoing operations.
• Process Automation: Champion the automation of routine tasks and processes using tools like Power Automate or Logic Apps, reducing manual efforts and enhancing overall efficiency.
• Problem Solving and Innovation: Tackle intricate problems with a systematic and innovative approach, continuously seeking opportunities to optimize processes and deliver tangible results.
• Microsoft Technology Proficiency: Work to increase your familiarity with Microsoft technologies (the core tech stack at Aurora) to enhance our systems and processes, contributing to the automation and streamlining of business workflows.

What we are looking for

Required attributes:

• Confidence working across a varied technology estate.
• Confidence working with business stakeholders to refine requirements and translate them into practical technical solutions.
• Experience creating knowledge articles, documenting processes, and best practice.
• Excellent time management and organisational skills.
• Flexible approach to work, positive, can-do attitude, and a team player.
• Ability to work independently, to deadlines, managing priorities.
• Excellent interpersonal skills with ability to build relationships at all levels.
• Proficiency in Microsoft technologies with a keen interest in exploring and utilizing new tools.
• Power Automate/Power Platform experience.

Desirable attributes:

• Logic Apps experience.
• Microsoft 365 administration and app support (inc. Teams, SharePoint, OneDrive).
• Entra AD, Microsoft Endpoint Manager experience.
• Microsoft Purview experience (sensitivity labels and DLP).
• Relevant Microsoft qualifications.
• Power BI experience.

What we offer

• Private Medical Insurance.
• Dental Insurance.
• Parental Support.
• Salary-Exchange Pension.
• Employee Assistance Programme (EAP).
• Local Oxford Discounts.
• Cycle-to-work Scheme.
• Flu Jabs.

At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process.

The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity.

To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.