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- Tasks: Lead a team to deliver luxury skincare services and drive sales in a high-end department store.
- Company: Join a neuroscience-based skincare brand that connects skin health with emotional well-being.
- Benefits: Enjoy a dynamic work environment, competitive salary, and opportunities for personal growth.
- Why this job: Be part of a passionate team, engage with clients, and make a real impact in beauty.
- Qualifications: Experience in luxury beauty management and a knack for sales and customer service are essential.
- Other info: This role is perfect for ambitious individuals ready to elevate their career in the beauty industry.
The predicted salary is between 36000 - 60000 £ per year.
We have an amazing opportunity for an experienced Skincare Counter Manager, you will be working in a luxury Department Store in the heart of London. After a decade's worth of research, this stunning brand is a neuroscience-based skincare brand that champions the powerful link between the skin and emotions. As a Counter Manager, you are a brand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Consultants to achieve their sales targets.
As Counter Manager, you will actively drive business, encouraging all beauty therapists consultants to achieve their sales targets. By leading and coaching your team, you will ensure that all clients receive a personalised luxury service. You will develop and build your client base through recruiting new domestic and international clientele.
An overview of your responsibilities:
- General: Lead and manage the team, build spirit and excellence. Set goals, schedules and ensure high-quality service. Welcome and maintain confidentiality, manage customer files. Oversee counter operations and opportunities. Build relationship with store management. Manage budgets and orders, follow company policies. Develop clientele, plan events, network in community. Lead team to achieve/exceed sales targets. Proactively sell, link-sell and provide luxury service. Increase average transaction value and items per transaction. Organise counter activities and manage appointments.
- Management: Coach and develop team members, manage stock levels. Grow business through events and appointments. Ensure all tasks are completed to a high standard. Proactively manage beauty therapists’ performance.
- Service: Be knowledgeable on all the brand’s products. Demonstrate products through consultations and makeovers. Recruit new clients, build relationships and gain loyalty. Educate clients on products and brands. Achieve CRM and service targets.
Our ideal candidate has high-end Beauty Counter manager experience. To thrive in this role, you’ll be a sales-savvy manager experienced in the luxury beauty sector. You’ll have the tenacity to deliver exceptional customer service, the drive to constantly grow the business, and the confidence to engage customers and convert sales. With your product knowledge and communication skills, you’ll identify perfect products for each client. You are required to have new business development skills and experience and the ability to manage and develop a team. If you have the drive, ambition and experience as a manager in high-end beauty, apply now via the form below!
Skincare Counter Manager employer: JR United Kingdom
Contact Detail:
JR United Kingdom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skincare Counter Manager
✨Tip Number 1
Familiarise yourself with the brand's neuroscience-based approach to skincare. Understanding how emotions and skin health are linked will not only help you in interviews but also demonstrate your genuine interest in the brand's philosophy.
✨Tip Number 2
Network within the luxury beauty sector. Attend industry events or connect with professionals on platforms like LinkedIn. Building relationships can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experience in managing teams and achieving sales targets. Have specific examples ready that showcase your leadership skills and how you've successfully driven business growth in past roles.
✨Tip Number 4
Demonstrate your customer service skills during any interactions. Be ready to share how you've provided exceptional service in the past, as this role heavily relies on building client relationships and ensuring a personalised experience.
We think you need these skills to ace Skincare Counter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the luxury beauty sector, particularly any roles where you've managed a team or driven sales. Use specific examples to demonstrate your achievements and skills relevant to the Skincare Counter Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for skincare and customer service. Mention your understanding of the neuroscience behind skincare and how it relates to emotions, as this is a key aspect of the brand. Show how your leadership style aligns with their values.
Showcase Your Sales Achievements: Include quantifiable results in your application that showcase your ability to meet or exceed sales targets. This could be through percentages, revenue figures, or successful events you’ve organised that drove business growth.
Highlight Team Management Skills: Emphasise your experience in coaching and developing team members. Provide examples of how you've motivated your team to achieve goals and how you’ve handled performance management in previous roles.
How to prepare for a job interview at JR United Kingdom
✨Showcase Your Leadership Skills
As a Skincare Counter Manager, you'll be leading a team. Be prepared to discuss your previous management experiences, how you've motivated teams, and any specific strategies you've used to achieve sales targets.
✨Demonstrate Product Knowledge
Familiarise yourself with the brand's products and their unique selling points. During the interview, be ready to discuss how you would educate clients about these products and provide tailored recommendations.
✨Highlight Your Customer Service Approach
Exceptional customer service is key in luxury retail. Prepare examples of how you've gone above and beyond for clients in the past, and how you plan to maintain high standards of service in this role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've successfully managed team dynamics or resolved customer complaints, and be ready to share those stories.
