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- Tasks: Manage client accounts and ensure successful project outcomes in digital marketing.
- Company: Join a forward-thinking digital marketing agency with over 20 years of experience.
- Benefits: Enjoy a salary up to £40,000, flexible remote work, and performance bonuses.
- Why this job: Be part of a dynamic team that values innovation and client success.
- Qualifications: Experience in account management and strong communication skills are essential.
- Other info: Ideal for motivated individuals passionate about digital marketing.
The predicted salary is between 24000 - 40000 £ per year.
This is a remote role, with the company’s office based in Colchester, Essex. Ideally, candidates will live within a 1-hour commute of the office.
Our client is a forward-thinking digital marketing agency dedicated to delivering exceptional results. Specialising in innovative solutions across a range of platforms, they offer expert consultancy in web development, Google Ads, social media, SEO, and content design and creation. With a team boasting over 20 years of experience, they are passionate about driving growth and success for their clients.
We are seeking a dedicated and proactive Account Manager to join our dynamic team. The ideal candidate will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and driving successful project outcomes. You will act as the primary point of contact between the clients and our internal teams, coordinating efforts to meet client objectives and expectations. This role includes overseeing and onboarding new campaigns, projects, and programs to ensure their effective implementation.
Key Responsibilities:- Develop and maintain strong relationships with assigned client accounts.
- Serve as the primary point of contact, addressing client inquiries and concerns promptly and professionally.
- Collaborate with clients to understand their needs, goals, and challenges, and provide strategic solutions to meet those needs.
- Oversee and onboard new campaigns, projects, and programs, ensuring timely and efficient execution.
- Coordinate with internal teams to ensure the successful execution of campaigns and projects.
- Monitor project progress and performance, providing clients with regular updates and reports.
- Identify opportunities for upselling additional services to existing clients.
- Conduct regular review meetings with clients to assess satisfaction and identify areas for improvement.
- Stay informed about industry trends and competitor activities to provide valuable insights to clients.
- Proven experience in account management, preferably within a digital marketing agency or similar environment.
- Strong interpersonal and communication skills, with the ability to build rapport with clients.
- Excellent organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.
- A proactive approach to problem-solving and the ability to work independently.
- Familiarity with digital marketing concepts and practices is a plus.
- Proficiency in using project management and reporting tools.
- Basic Salary of up to £40,000, plus performance-based contact bonuses.
- Flexible working environment as a home worker.
- Opportunities for professional development and growth within the agency.
- A collaborative and supportive team culture.
If you are a motivated individual with a passion for delivering exceptional client service and driving success in digital marketing, we would love to hear from you. Apply today to join the team.
Contact Detail:
The 10 Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Marketing Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing, especially in areas like SEO, Google Ads, and social media. This knowledge will not only help you during interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the digital marketing field, particularly those who work in account management. Attend webinars, join relevant online groups, or connect on LinkedIn to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your problem-solving skills and ability to deliver results, as these are crucial for the role.
✨Tip Number 4
Research the company thoroughly, including their recent projects and client testimonials. This will allow you to tailor your conversation during the interview and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Digital Marketing Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and digital marketing. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital marketing and client service. Mention specific examples of how you've successfully managed client accounts and delivered results in previous roles.
Showcase Your Communication Skills: In your application, emphasise your strong interpersonal and communication skills. Provide examples of how you've built relationships with clients and addressed their needs effectively.
Highlight Relevant Tools and Techniques: Mention any project management and reporting tools you are proficient in, as well as your familiarity with digital marketing concepts. This will show that you are prepared to hit the ground running in this role.
How to prepare for a job interview at The 10 Group
✨Know Your Digital Marketing Basics
Make sure you brush up on key digital marketing concepts, especially those relevant to the agency's services like SEO, Google Ads, and social media. Being able to discuss these topics confidently will show your understanding of the industry.
✨Demonstrate Relationship-Building Skills
Prepare examples from your past experiences where you've successfully built and maintained client relationships. Highlight how you addressed client needs and resolved issues, as this role heavily relies on strong interpersonal skills.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple projects simultaneously. Share specific tools or methods you use to stay organised and ensure timely execution of campaigns, as this is crucial for the Account Manager position.
✨Stay Updated on Industry Trends
Research current trends in digital marketing and be prepared to discuss them during your interview. This shows your proactive approach and genuine interest in the field, which is essential for providing valuable insights to clients.
