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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality business known for its vibrant culture and community focus.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a unique workplace with opportunities for personal development and exciting staff events.
- Qualifications: Experience as a General Manager or similar role in bars or restaurants is essential.
- Other info: Follow us on LinkedIn or social media to learn more about our culture!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift
- 50% off staff discount to enjoy outside working hours from day one
- Paid breaks
- 28 days holiday (inclusive of Bank Holidays) pro rata
- Enhanced maternity and paternity pay after 2 years service
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers)
- Company pension scheme
- Long service awards
- Power over your pay with Wagestream
- Emotional and practical support via the Licenced Trade Charity
- Great opportunity for personal development and career progression in a fast growing business
- Achievable bonuses
- Tips shared equally across the team, based on hours worked
- Christmas and Boxing Day off!
What you'll bring
You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant manager with a background in restaurants, bars, café or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour; stock; food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally some experience back of house, understand what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
General Manager employer: The Lounges
Contact Detail:
The Lounges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Lounge's brand and values. Understanding what makes them unique will help you align your management style with their expectations, showcasing how you can enhance their community-focused approach.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in similar roles. Engaging with current or former employees can provide valuable insights into the company culture and expectations for a General Manager.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved customer satisfaction and team performance in previous roles.
✨Tip Number 4
Stay updated on industry trends and best practices in bar and restaurant management. Demonstrating your knowledge of current challenges and innovations in the sector can set you apart as a candidate who is proactive and forward-thinking.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in a bar or restaurant environment. Emphasise your leadership skills and any specific achievements that demonstrate your ability to meet KPIs and enhance customer satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your unique management style. Mention how you plan to create an amazing atmosphere in the Lounge and ensure every customer leaves happy. Use specific examples from your past experiences.
Showcase Your Leadership Experience: When detailing your previous roles, focus on your leadership experience. Discuss how you've successfully trained and recruited staff, managed budgets, and improved team performance. This will show that you have the necessary skills to lead the Lounge effectively.
Highlight Your Understanding of Operations: Demonstrate your knowledge of bar operations, including food safety requirements and stock management. Mention any experience you have with back-of-house operations, as this will show that you understand the full scope of running a successful Lounge.
How to prepare for a job interview at The Lounges
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to training, motivation, and conflict resolution.
✨Understand the Brand and Community
Familiarise yourself with the company's values and the local community's needs. During the interview, demonstrate your understanding of how you can make the Lounge a unique and welcoming place for both staff and customers.
✨Discuss KPIs and Decision-Making
Be ready to talk about how you've used KPIs to drive performance in previous roles. Share examples of decisions you've made based on data, such as managing labour costs or improving customer satisfaction, to show your analytical skills.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions that show your interest in the role and the company. Ask about their expectations for the General Manager position and how they measure success within the team.
