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For Companies At a Glance
- Tasks: Drive our e-commerce strategy and enhance the online shopping experience.
- Company: Join Skin Cupid, a top e-commerce platform for Asian skincare enthusiasts.
- Benefits: Enjoy product trials, employee discounts, and fun company events.
- Why this job: Be part of a dynamic team in a fast-growing beauty market with a focus on innovation.
- Qualifications: 3+ years in e-commerce, preferably in beauty; strong skills in SEO, analytics, and project management.
- Other info: Must be eligible to work in the UK; thrive in a collaborative, fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Skin Cupid is a leading e-commerce platform dedicated to bringing the best of Asian skincare to our global community. Our platform is a curated haven for skincare enthusiasts, offering a diverse range of high quality products sourced directly from the most reputable and innovative Asian beauty brands. We believe in empowering our customers with knowledge and choices, making it easy and enjoyable to find products that suit their skin needs and preferences. Joining our team means being part of a dynamic, fast-growing environment that celebrates cross borders beauty and wellness.
About the Role
As the E-commerce Specialist at Skin Cupid, you\’ll be integral to advancing our e-commerce strategy, spearheading initiatives to fortify our digital footprint and cement our leadership in the skincare market. Drawing on your expertise in e-commerce operations, you\’ll design and execute strategies that fuel growth, improve engagement, and optimise the overall customer experience.
Responsibilities
- E-commerce Strategy: Develop and implement a comprehensive e-commerce strategy aligned with the company’s overall business goals, focusing on driving sales, customer acquisition, and retention.
- Website Management and Merchandising: Oversee the day-to-day management of the company’s e-commerce website, ensuring collections, products and pages are up-to-date, user-friendly, and optimised for search engines (SEO).
- Consumer Experience: Enhance the online shopping experience by implementing best practices in UX/UI design, analysing customer behaviour, and improving site navigation, checkout processes, and overall site functionality.
- Sales Optimisation: Identify opportunities to increase average order value, conversion rates, and customer lifetime value through upselling, cross-selling, and personalisation strategies.
- Marketplace Management: Support the listing, updating, and optimising listings on multiple e-commerce platforms, including TikTok Shop, Amazon etc.
- Analytics and Reporting: Monitor and analyse website performance, traffic, and sales data using tools like Google Analytics, providing regular reports to senior management with actionable insights.
- Compliance: Ensure the e-commerce platform complies with all relevant regulations, including data protection and consumer rights.
We are looking for
- Minimum of 3+ years of experience in e-commerce management, preferably within the beauty or fashion industry.
- Proficiency with Shopify, content management systems (CMS), web analytics tools (e.g., Google Analytics), and Digital Marketing Tools. Basic HTML/CSS Knowledge is a plus.
- Strong understanding of SEO, SEM, PPC, email marketing, and social media advertising.
- Ability to interpret data, generate insights, and make data-driven decisions.
- Strong organisational and project management skills, with the ability to manage multiple projects simultaneously.
- Good understanding of marketplaces such as Amazon, TikTok Shop etc.
- An excellent problem-solving mindset and able to handle unexpected challenges with professionalism and tact.
- Excellent attention to detail
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
All candidates must be eligible to work in the United Kingdom.
If you love working in a tight-knit team, you have found just the place!
As part of the Skin Cupid Team, your benefits include:
- Trying out new products before they come on the market
- Employee discount
- Attending company events and dinners
- Office snacks
Skin Cupid | Ecommerce Specialist employer: Skin Cupid
Contact Detail:
Skin Cupid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Skin Cupid | Ecommerce Specialist
✨Tip Number 1
Familiarize yourself with the latest trends in Asian skincare and e-commerce. This knowledge will not only help you understand Skin Cupid's offerings but also demonstrate your passion for the industry during interviews.
✨Tip Number 2
Showcase your experience with e-commerce platforms like Shopify and your proficiency in web analytics tools. Be prepared to discuss specific examples of how you've used these tools to drive sales or improve customer experience.
✨Tip Number 3
Highlight any previous work you've done related to SEO and digital marketing. Discuss how you've successfully implemented strategies that increased traffic or conversion rates on past projects.
✨Tip Number 4
Prepare to talk about your problem-solving skills and how you've handled challenges in fast-paced environments. Skin Cupid values adaptability, so sharing relevant experiences will set you apart.
We think you need these skills to ace Skin Cupid | Ecommerce Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce management, especially within the beauty or fashion industry. Emphasize your proficiency with tools like Shopify and Google Analytics.
Craft a Compelling Cover Letter: In your cover letter, express your passion for skincare and e-commerce. Mention specific strategies you have implemented in previous roles that align with Skin Cupid's goals.
Showcase Your Analytical Skills: Provide examples of how you've used data to drive decisions in past roles. Highlight any experience with analytics tools and how it has positively impacted sales or customer engagement.
Demonstrate Your Problem-Solving Abilities: Include instances where you've successfully navigated challenges in e-commerce operations. This will show your ability to handle unexpected situations with professionalism.
How to prepare for a job interview at Skin Cupid
✨Show Your E-commerce Expertise
Be prepared to discuss your previous experience in e-commerce management, especially within the beauty or fashion industry. Highlight specific strategies you've implemented that drove sales and improved customer engagement.
✨Demonstrate Your Analytical Skills
Since analytics is crucial for this role, come equipped with examples of how you've used tools like Google Analytics to monitor performance and make data-driven decisions. Be ready to explain how your insights led to actionable improvements.
✨Understand SEO and Digital Marketing
Brush up on your knowledge of SEO, SEM, PPC, and social media advertising. Be ready to discuss how you’ve applied these concepts in past roles to enhance online visibility and drive traffic to e-commerce platforms.
✨Emphasize Your Problem-Solving Skills
Prepare to share examples of unexpected challenges you've faced in e-commerce and how you handled them. This will showcase your ability to think on your feet and maintain professionalism under pressure.
