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- Tasks: Maximise retail sales and build strong customer relationships as a Byredo Client Advisor.
- Company: Join BYREDO, a luxury brand inspiring creativity and self-expression since 2006.
- Benefits: Enjoy flexible working hours, a supportive team, and a unique onboarding experience.
- Why this job: Be a key Brand Ambassador in a vibrant environment that values diversity and creativity.
- Qualifications: 2+ years of experience in luxury retail; fluent in English, additional languages are a bonus.
- Other info: Participate in exciting commercial events and contribute to a dynamic outlet atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
About... "Beauty can be many things to many people. Our job is to inspire people to be themselves." Ben Gorham, Founder of Byredo. The European luxury brand BYREDO was founded in Stockholm in 2006, with an ambition to translate memories and emotions into products and experiences. BYREDO creates and develops a range of products such as fragrance and make-up, as well as ByProduct, the brand category for non-beauty projects. We believe that through creativity, we’re able to develop timeless products that are meaningful and inspirational to people and their lives. We believe that only great people can design and bring those beautiful projects to life. We believe in talents over profiles, experience over education, diversity over boundaries. We believe that only powerful teams can lead the growth of the company, and therefore, we are highly committed to our people. At BYREDO, we come as we are, with the intention to learn from each other and go beyond business objectives.
What you'll get to do... We’re looking for a Client Advisor who will report to our Account Manager. The position is located in John Lewis, Cardiff. You will be responsible for maximizing retail sales and building strong relationships with customers and colleagues at Byredo. As a key Brand Ambassador, you will ensure Byredo’s positioning as a true luxury brand. Ensure a high-quality welcome, service, and advice to create and maintain customer loyalty. Develop sales at our point of sale with a demanding clientele. Contribute to the proper running of the outlet (respect for merchandising, cleanliness). Participate in stock management. Suggest and implement commercial events to bring the outlet to life.
We'd love to meet you if you have...
- More than 2 years of experience, with ease in the values and codes of a luxury house.
- Flexibility in working hours to fully assume sales according to the rhythm of the point of sale.
- Fluent in English; additional languages are a plus.
A few things you'll love about us...
- Onboarding into our fantastic sensorial adventure.
- Work in a flexible and agile environment, surrounded by great people.
- Encouragement of test & learn mindsets.
- Opportunity to measure your impact and success.
Byredo- Harrods Client Advisor employer: PUIG
Contact Detail:
PUIG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Byredo- Harrods Client Advisor
✨Tip Number 1
Familiarise yourself with Byredo's brand values and product range. Understanding their philosophy of translating memories and emotions into beauty products will help you connect with customers and convey the brand's message effectively.
✨Tip Number 2
Showcase your passion for luxury retail during your interactions. Highlight any previous experience in high-end environments, as this will demonstrate your ability to engage with a demanding clientele and maintain the brand's luxury image.
✨Tip Number 3
Prepare to discuss how you would create memorable customer experiences. Think of specific examples where you've gone above and beyond in customer service, as this aligns with Byredo's commitment to building strong relationships with clients.
✨Tip Number 4
Be ready to share ideas for commercial events or promotions that could enhance the store's atmosphere. This shows your initiative and understanding of how to bring the outlet to life, which is crucial for a Client Advisor role.
We think you need these skills to ace Byredo- Harrods Client Advisor
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Byredo's philosophy and product range. Highlight your understanding of their values and how they translate into customer experiences in your application.
Tailor Your CV: Emphasise your experience in luxury retail and customer service. Use specific examples that demonstrate your ability to build relationships and drive sales, aligning with Byredo's brand image.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for beauty and luxury brands. Mention your flexibility and willingness to adapt to the dynamic retail environment, showcasing your enthusiasm for the role.
Showcase Relevant Skills: In your application, highlight skills such as communication, teamwork, and sales strategies. Mention any additional languages you speak, as this can be a significant advantage in a luxury retail setting.
How to prepare for a job interview at PUIG
✨Understand Byredo's Brand Values
Before the interview, take some time to research Byredo's philosophy and values. Familiarise yourself with their commitment to creativity, diversity, and customer experience. This will help you align your answers with what they stand for and demonstrate your genuine interest in the brand.
✨Showcase Your Luxury Retail Experience
With more than 2 years of experience required, be prepared to discuss specific examples from your past roles that highlight your ability to engage with a demanding clientele. Share stories that illustrate how you've built strong customer relationships and maximised sales in a luxury environment.
✨Demonstrate Flexibility and Adaptability
Since the role requires flexibility in working hours, be ready to discuss how you've successfully adapted to changing schedules or high-pressure situations in previous jobs. Highlight your willingness to go above and beyond to meet customer needs and support the team.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with thoughtful questions about the Client Advisor position and Byredo's future plans. This shows your enthusiasm for the role and helps you assess if it's the right fit for you. Ask about their approach to customer loyalty and how they measure success in the outlet.
