HR Operations Specialist

Join us at Entrust. At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us: Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

We are looking for an HR Operations Specialist to join our HR Ops team!

Position Overview: The HR Operations Specialist supports the HR department by optimizing HR processes and systems to improve efficiency and effectiveness. This role involves analyzing HR data, managing HR projects, and ensuring the smooth operation of HR functions. The HR Operations Specialist works closely with cross-functional teams such as HRBPs, Payroll, and COEs to streamline processes aligned with company policies and applicable laws and regulations.

Responsibilities:

• Support the development and implementation of scalable HR operational infrastructure.
• Assist in managing and overseeing processes to support critical points in the employee lifecycle, including onboarding, job changes, and offboarding.
• Develop and implement process improvement strategies.
• Deliver HR projects and initiatives aligned with department goals.
• Collaborate with the broader HR team to consistently improve processes, communication, and overall efficiency.
• Analyze HR data and metrics to identify areas for improvement and implement strategies to enhance HR effectiveness.
• Coordinate with external vendors and service providers, including global PEO providers.
• Serve as an escalation point for HR Administrators and BPOs, providing Tier 1 & 2 support.
• Provide training and guidance on best practices and proper use of HR systems in collaboration with the HRIS team.
• Maintain knowledge of relevant country employment legislation and apply this knowledge to ensure compliance with HR policies and local regulations.

Basic Qualifications:

• Knowledge of key human resource functions including personnel administration, benefits, payroll, and time & labour.
• Proficiency with Microsoft Excel, Word, and PowerPoint.
• Must have good communication skills in English and French.
• Strong organizational skills with the ability to multi-task, prioritise, and collaborate with a variety of global internal customers simultaneously.
• 3 - 5 years of relevant HR experience.
• High school diploma required.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Adept at working with and learning new technologies/systems, training others as appropriate.
• Collaborative team player with excellent interpersonal skills.
• Excellent communication skills for interacting with employees and other departments.
• Detail-oriented and able to manage various specialised tasks effectively.
• Strong analytical skills to interpret HR data, identify trends, and develop solutions.
• Specialised understanding of HR functions and best practices.

Preferred Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Knowledge of employment legislation and practices in one or more regions or countries related to your HR function.
• Experience working within a global HR operations framework, understanding and adapting to diverse regional or country-specific HR practices and legislation.
• Experience using Workday.
• Knowledge of process improvement methodologies (e.g., Lean, Six Sigma).
• Certification in HR (e.g., PHR, SHRM-CP).

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.
• Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.
• Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact? If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together. Apply today!

For more information, visit www.entrust.com.