Technical Services Engineer

Technical Services Engineer Department: Planning & Engineering Employment Type: Full Time Location: AAG Defence Services Description Job title: Technical Services Engineer Reports to: Engineering Planning Manager Location: BZZ Atlantic Aviation Group AAG Defence Services is a MAA Part 145 Approved Maintenance Organisation (AMO) based in RAF Brize Norton, UK. We work in partnership with Airbus Aerospace & Defence to supply dedicated MRO services, including heavy and line maintenance, to the Royal Air Force’s fleet of A400M Atlas aircraft. Our committed and flexible team of over 100 engineers and management are based at RAF Brize Norton in a dedicated 24,000m², three-bay facility designed to optimise the maintenance of the aircraft. AAG Defence Services is a subsidiary company of Atlantic Aviation Group. Job Purpose Responsible for assisting with the coordination of aircraft maintenance, customer co-ordination, whilst also maintaining a high level of technical support to the shop floor and our customers with regards to aircraft technical queries. This is to ensure that the performance of maintenance on the A400M fleet is carried out in a safe and efficient environment providing a service to our customers that meets and exceeds the deliverables for the project. Key responsibilities Provide technical support and interfacing with Airbus Military UK, third party suppliers and sub-contractors providing robust communication links for technical issues. Overview of technical requirements at the pre-input and production control processes ensuring that the processes and procedures are efficient and robust. Monitor and report on activities as requested by management. Provide positive, collaborative, and effective relationships with all internal departments and support the development of good customer and service provider relationships to ensure cooperation and open communication with all stakeholders. Work efficiently and diligently to ensure that best practices, ideas, and techniques are implemented to take special account of the complexity of the project, developing robust communications processes, and continually improving outputs. Ensure compliance with general and technical company procedures. Be open and support internal and external audits, providing solutions to issues and findings as they occur. Raising and management of Technical Queries – including Tech assist function within AMOS and TQN register updates and ensuring follow-up actions are completed. Technical review and quality check of Damage reporting data. Request and review content of technical data. Management of third party suppliers for repair processes. Drive Continuous improvement initiatives within the department. Creation of part numbers into AMOS Database. Health and Safety Understand individual operational safety and security responsibilities including; Be aware of personal health and safety and the health and safety of others at work, including Management responsibilities as required by H&S Manual. Be aware of aviation safety responsibilities with regards to the AAGDS Safety Policy, including Management responsibilities as required by the Safety Management Manual. Be aware of aviation security responsibilities with regards to the AAGDS Security Policy. Essential skills and qualifications Ability to work effectively in a team. Ability to work unsupervised when required to do so. Good awareness of Aviation safety. Good communication skills. Must have served a recognised technical apprenticeship or training. Aircraft maintenance experience. At least 3 years working in a technical department where a level of technical support was being performed. Have a level of technical ability (military or civil) that can demonstrate an understanding of the maintenance production process. It would be a distinct advantage to have had exposure and experience on AMOS or other integrated aircraft maintenance systems. Must have a UK driver\’s licence, be capable of holding and maintaining Airbus Military UK SC and Disclosure Scotland CRC certification. Experience of maintenance data. Knowledge of aircraft legislation and/or regulations. Knowledge of technical documentation and drawings. It would be a distinct advantage to have had experience with Stores and logistics processes. Our Core Values If you feel your skills and experience meet the requirements of this position, we look forward to hearing from you! Atlantic Aviation Group reserves the right to close the role prior to this date should a suitable applicant be found. As a growing and ambitious organisation, we are always interested in speaking to individuals about their next career move. If this is not the right position for you but you would still like to find out more about working for Atlantic Aviation Group, please contact us. Equal Opportunities Employer Atlantic Aviation Group is an equal opportunities employer. The people of Atlantic Aviation Group are the foundation of its success and we believe that employing a diverse workforce is key to this success. As an equal opportunity employer, we will consider all suitably qualified applicants regardless of nationality, religion, ethnic origin, gender identity or expression, religion or beliefs, age, sexual orientation, or disability. We value your passion, energy, and creativeness. One of our company values is to provide a people-focused environment with a strong sense of community, where individuals feel safe, valued, and engaged. We are committed to accommodating individuals with disabilities through our recruitment process and encourage any candidates to tell us about any adjustment requirements. Agencies Atlantic Aviation Group does not accept unsolicited CVs from 3rd party recruitment agencies without a written agreement in place. Atlantic Aviation Group is not responsible for any fees related to unsolicited CVs and no fee will be paid should the candidate be hired by Atlantic Aviation Group. Data Privacy Our full data privacy notice outlining how data will be processed as part of the application procedure for applicable locations is available here: Privacy Policy – Atlantic Aviation Group . By submitting your application, you are agreeing to our use and processing of your data as required. About Atlantic Aviation Group Atlantic Aviation Group is an independent aviation solutions company providing comprehensive maintenance, modification and support services to operators around the world. Our services include Part 145 Maintenance Repair and Overhaul (MRO), Part CAMO, Part21J Design Services and Part 147 training solutions across two facilities in Shannon, Ireland. #J-18808-Ljbffr