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- Tasks: Provide world-class customer service and guide customers through our premium tea and coffee selection.
- Company: Whittard of Chelsea has been elevating the tea and coffee experience since 1886.
- Benefits: Enjoy team rewards, individual incentives, and a friendly work environment.
- Why this job: Join a dynamic team and share your passion for tea and coffee with enthusiastic customers.
- Qualifications: No prior experience required; just bring your enthusiasm and commitment to personal growth.
- Other info: Minimum of 8 hours a week; perfect for students looking for flexible work.
Join to apply for the Sales Advisor – Icon role at Whittard of Chelsea 1 month ago Be among the first 25 applicants Join to apply for the Sales Advisor – Icon role at Whittard of Chelsea We\’re looking for enthusiastic individuals to join our Icon store team and help continue its success! If you\’re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note this role is required to work a minimum of 8 hours a week. Providing world-class customer service. Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase. Consistently achieving daily sales targets. Collaborating closely with your team to foster excellent working relationships. Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings. Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties. Leading in-store and on-street tastings to elevate the Whittard product experience. Proven ability to work effectively in a team. Confidence in engaging customers in meaningful product discussions and providing outstanding service and support. A commitment to personal growth and achieving excellence. Previous experience in customer-facing roles is desirable but not essential The Role Itself You will be part of a friendly team in our bustling Icon store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Retail Referrals increase your chances of interviewing at Whittard of Chelsea by 2x Get notified about new Sales Advisor jobs in London, England, United Kingdom . Full-Time Sales Consultant (Shoes) – Selfridges, London London, England, United Kingdom 2 weeks ago London, England, United Kingdom 8 hours ago Camden Town, England, United Kingdom 10 months ago Car Sales Executive – Mercedes-Benz of Brooklands Weybridge, England, United Kingdom 3 weeks ago Sales Advisor – Full Time – 1 Month FTC – Selfridges London Greater London, England, United Kingdom 10 months ago London, England, United Kingdom 4 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 6 days ago London, England, United Kingdom 4 days ago London, England, United Kingdom 1 month ago Bromley, England, United Kingdom 4 weeks ago London, England, United Kingdom 2 months ago London, England, United Kingdom 1 day ago London, England, United Kingdom 10 months ago London, England, United Kingdom 4 weeks ago London, England, United Kingdom 1 week ago Fragrance & Beauty Sales Consultant – Selfridges Oxford Street London, England, United Kingdom 6 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 days ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago Sales Operations Manager, Devices and Services London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago Join Our Sales Advisor Community – London & South West Stores Greater London, England, United Kingdom 10 months ago GUCCI – Client Advisor, Harrods [12 months fixed term] London, England, United Kingdom 3 weeks ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 1 month ago London, England, United Kingdom 6 days ago Sales Executive – New Business Development London, England, United Kingdom 5 days ago Fragrance & Beauty Sales Consultant – London (Mobile) London, England, United Kingdom 5 days ago Sales Advisor (Arabic Speaker)- Givenchy New Bond Street London, England, United Kingdom 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Sales Advisor - Icon employer: Whittard Of Chelsea
Contact Detail:
Whittard Of Chelsea Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Icon
✨Tip Number 1
Familiarise yourself with Whittard's product range, especially their teas and coffees. Being knowledgeable about the products will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for engaging with customers in a meaningful way and handling various situations that may arise in-store.
✨Tip Number 3
Network with current or former employees of Whittard to gain insights into the company culture and expectations. This can give you an edge during interviews and help you tailor your approach.
✨Tip Number 4
Show enthusiasm during any interactions with the hiring team. Your passion for customer service and the Whittard brand can set you apart from other candidates and demonstrate your commitment to the role.
We think you need these skills to ace Sales Advisor - Icon
Some tips for your application 🫡
Show Your Passion for Customer Service: In your application, highlight your enthusiasm for customer service. Share specific examples of how you've provided excellent service in previous roles or experiences, especially in retail or hospitality.
Demonstrate Teamwork Skills: Whittard values collaboration, so make sure to mention any experiences where you successfully worked as part of a team. This could be from previous jobs, school projects, or volunteer work.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Sales Advisor role. Emphasise any relevant experience in sales, customer engagement, or product knowledge, particularly in tea and coffee if applicable.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for tea and coffee. Explain why you want to join Whittard and how you can contribute to their success in the Icon store.
How to prepare for a job interview at Whittard Of Chelsea
✨Show Your Passion for Tea and Coffee
Make sure to express your enthusiasm for tea and coffee during the interview. Share any personal experiences or knowledge you have about different types of tea and coffee, as this will demonstrate your genuine interest in the products you'll be selling.
✨Emphasise Customer Service Skills
Since the role focuses heavily on providing world-class customer service, be prepared to discuss your previous experiences in customer-facing roles. Highlight specific examples where you went above and beyond to assist a customer or resolve an issue.
✨Demonstrate Teamwork Abilities
Whittard values collaboration, so be ready to talk about how you've successfully worked within a team in the past. Share stories that showcase your ability to foster good relationships with colleagues and contribute to a positive work environment.
✨Prepare for Product Discussions
Anticipate questions about how you would engage customers in meaningful product discussions. Think about how you can guide customers through their choices and what techniques you might use to elevate their shopping experience, especially during tastings.
