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For Companies At a Glance
- Tasks: Join us as a Business Analyst to drive transformation and improve business processes.
- Company: TalkTalk Business has been empowering UK businesses for over 25 years with innovative connectivity solutions.
- Benefits: Enjoy a competitive salary, bonus scheme, free broadband, and a comprehensive benefits package.
- Why this job: Be part of an ambitious team shaping the future of business connectivity in a flexible work environment.
- Qualifications: Proven experience in business analysis, strong analytical skills, and knowledge of change management principles required.
- Other info: Hybrid working model: 3 days in the office, 2 days remote. Join us and grow personally and professionally!
The predicted salary is between 36000 - 60000 £ per year.
About Us
For over 25 years, we\’ve been supporting UK businesses of all sizes, providing exceptional connectivity, competitive pricing, and outstanding service. While we take pride in our legacy, our focus is firmly on the future with a fibre-first, future-ready approach.
Our ultra-reliable network is trusted by more than 1 in 10 businesses, and our comprehensive range of innovative solutions are designed to help any business achieve its full potential.
If you are looking to be part of an ambitious team that is constantly evolving and empowered to deliver excellence, we would love to hear from you. Apply today and help us shape the future of business connectivity.
The Role
The Business Analyst – Transformation (12 Months FTC) will play a pivotal role in identifying opportunities for improvement, analysing and implementing changes that drive organisational transformation. This role requires a deep understanding of business processes, strong analytical skills, and the ability to work collaboratively with stakeholders at all levels.
Responsibilities
- Requirements Gathering: Using the appropriate methods of waterfall and Agile, work with stakeholders to gather and document business requirements, ensuring they align with the company’s strategic goals and transformation initiatives. Breakdown business strategy goals into deliverable business requirements.
- Process Analysis: Analyse existing business processes and workflows to identify areas for improvement and opportunities for transformation, working alongside the Project team.
- Data Analysis: Collect and analyse data to support decision-making and measure the impact of transformation initiatives. Drive analysis to identify the systems and process impacts arising from agreed business requirements and translate those requirements into systems functional/behavioural models (e.g. Use Cases, Screen Navigations etc.)
- Solution Design: Develop and propose solutions to address business challenges, including process improvements, system enhancements, and new technology implementations.
- Change Management: Assist in managing the change process, including communication, training, and support to ensure successful adoption of new processes and systems.
- Project Management: Support the planning, execution, and monitoring of transformation projects, ensuring they are delivered on time and within budget.
- Stakeholder Engagement: Facilitate effective communication and collaboration between business units, IT teams, and external partners.
- Documentation: Create detailed documentation, including business requirements, process maps, and user guides.
- Testing and Validation: Support the testing and validation of new systems and processes to ensure they meet business requirements and deliver expected benefits.
- Training and Support: Provide training and support to end-users to ensure successful adoption of new systems and processes.
- Continuous Improvement: Identify and implement opportunities for continuous improvement in business processes and systems.
Skills and experience we are looking for
- Proven experience as a successful Business Analyst, with a focus on transformation or change management.
- Experience working on BSS and service provisioning projects
- Experience working on complex IT projects
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in data analysis tools and techniques.
- Experience with business process modelling and improvement methodologies.
- Knowledge of change management principles and practices.
How you will work
At TalkTalk Business we understand the importance of flexibility and connection in the workplace. That’s why we have adopted a hybrid approach to working. Our aim is for our full time team to spend 3 days a week at our HQ in Soapworks, Salford Quays with the remaining days offering the option to work from home. We want to ensure you enjoy the collaboration and connection of the office environment, combined with the convenience of remote working.
What can we offer you?
- Competitive Salary and Bonus Scheme: Earn a rewarding salary with a bonus scheme designed to recognise your hard work and dedication.
- Comprehensive Benefits Package: Support your wellbeing, achieve a work-life balance, and plan for the future with our all-inclusive benefits.
- Free TalkTalk Broadband: Enjoy complimentary TalkTalk broadband as an added perk for all employees.
- Personal and Professional Growth: Take advantage of opportunities for career advancement and personal development.
- Additional Perks: Participate in exciting company events, take advantage of volunteering days, and enjoy electric car charging points available at our HQ.
Be a part of our story
We\’re human, just like you. We\’ve created a happy, diverse, inspiring workplace for real people, just like you.
So, if you’re tuned in to the way people think. If you make mistakes sometimes but keep trying. If you love making connections and building a team. If you understand what customers want and are committed to making it happen, be a part of our story.
TalkTalk Business | Business Analyst employer: TalkTalk Business
Contact Detail:
TalkTalk Business Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TalkTalk Business | Business Analyst
✨Tip Number 1
Familiarize yourself with both Agile and Waterfall methodologies, as this role requires you to gather and document business requirements using these approaches. Understanding how to effectively apply these methods will demonstrate your readiness for the position.
✨Tip Number 2
Brush up on your data analysis skills! Since the role involves collecting and analyzing data to support decision-making, being proficient in data analysis tools will set you apart from other candidates.
✨Tip Number 3
Showcase your experience with business process modeling and improvement methodologies. Being able to discuss specific examples of how you've successfully improved processes in past roles will highlight your capability to drive transformation.
✨Tip Number 4
Prepare to discuss your change management experience. This role emphasizes the importance of managing change effectively, so be ready to share how you've facilitated communication and training during transitions in previous positions.
We think you need these skills to ace TalkTalk Business | Business Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Analyst position. Tailor your application to highlight relevant experiences that align with the role's focus on transformation and change management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your proven experience as a Business Analyst, particularly in transformation projects. Include specific examples of how you've successfully gathered requirements, analyzed processes, and implemented changes.
Showcase Analytical Skills: Demonstrate your strong analytical and problem-solving skills in your application. Mention any data analysis tools or methodologies you are proficient in, and provide examples of how you've used these skills to drive business improvements.
Communicate Effectively: Since excellent communication is key for this role, ensure your application is clear and concise. Use professional language and structure your documents well to reflect your ability to communicate effectively with stakeholders at all levels.
How to prepare for a job interview at TalkTalk Business
✨Understand the Business Landscape
Familiarize yourself with TalkTalk Business and its role in the UK connectivity market. Be prepared to discuss how your experience aligns with their focus on transformation and improvement.
✨Showcase Your Analytical Skills
Prepare examples of how you've successfully analyzed business processes and implemented changes in previous roles. Highlight your proficiency in data analysis tools and methodologies.
✨Emphasize Stakeholder Engagement
Demonstrate your ability to communicate effectively with various stakeholders. Share experiences where you facilitated collaboration between teams or managed change processes.
✨Be Ready for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Practice articulating your thought process when analyzing business requirements and proposing solutions.
