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- Tasks: Lead our store team, drive sales, and ensure excellent customer service.
- Company: Join Age UK, a charity dedicated to supporting older people across the UK.
- Benefits: Enjoy 25 days holiday, a generous pension, and great discounts.
- Why this job: Make a real impact while developing your retail management skills in a supportive environment.
- Qualifications: Retail experience, strong leadership skills, and ability to manage a diverse team required.
- Other info: Early applications encouraged; must be over 18 to apply.
The predicted salary is between 28800 - 42000 £ per year.
Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Mold (Flintshire) team. Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.
As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development. If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Store Manager employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Age UK's mission and values. Understanding their commitment to supporting older people will help you convey your passion for the role during the interview.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to lead a team effectively. Highlight instances where you motivated staff or improved sales performance.
✨Tip Number 3
Showcase your adaptability by discussing how you've successfully managed change in a retail environment. This will resonate well, as the role requires an open approach to change.
✨Tip Number 4
Research common challenges faced by charity shops and think about how you would address them. This will demonstrate your proactive mindset and problem-solving skills during the interview.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience and managerial skills. Focus on achievements that demonstrate your ability to maximise sales and provide excellent customer service, as these are key aspects of the Store Manager role.
Craft a Strong Cover Letter: In your cover letter, express your passion for retail and your motivation to support Age UK. Mention specific examples of how you've successfully managed teams and achieved results in previous roles, as this will resonate with the hiring team.
Anonymise Your Cover Letter: Remember to remove any personal information from your cover letter before uploading it, as Age UK's recruitment system cannot anonymise this document. This includes your name and address, so ensure you follow this guideline to support a fair selection process.
Highlight Relevant Skills: Emphasise your ability to manage time under conflicting priorities, delegate tasks, and motivate others. These skills are crucial for the Store Manager position, so make sure they stand out in both your CV and cover letter.
How to prepare for a job interview at Age Uk
✨Showcase Your Retail Experience
Make sure to highlight your previous retail experience during the interview. Discuss specific examples of how you've maximised sales and provided excellent customer service in past roles, as this will demonstrate your capability to manage the store effectively.
✨Demonstrate Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to share your experiences in managing people, including how you've motivated and developed your team. Use examples that showcase your ability to delegate tasks and support your staff through challenges.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle conflicting priorities. Think about situations where you had to make quick decisions or adapt to changes, and be ready to explain your thought process.
✨Express Your Passion for the Cause
Age UK is a charity focused on supporting older people. Show your enthusiasm for the role by discussing why you want to work for a charity and how your values align with their mission. This will help convey your genuine interest in the position.
