Health Improvement Practitioner - Diabetes - St Martins Hospital

As a ‘Health Improvement Practitioner’ you will work in our BaNES Integrated Neighbourhood team and be a source of specialist advice and support for our XPert diabetes service for some of the most vulnerable people living in Bath and Northeast Somerset. Although your main focus will be supporting people to manage their diabetes diagnosis, you will at times to a lesser extent, support people with weight management, healthier cooking and physical activity in-line with our person-centered approach to improving peoples’ overall health and wellbeing. This work will be carried out on a one-to-one and group basis within different settings throughout Bath and Northeast Somerset.

As a Health Improvement Practitioner, you will work 22.5 hours per week where your working hours will be spread over 3 days FTC until March 31st 2026. A typical working week is Monday to Friday but may include some evenings and weekend.

Main Responsibility: As a Health Improvement Practitioner within HCRG Care Group you’ll join a highly skilled team who are focused on service excellence. This role focuses on the design, delivery, and evaluation of the Xpert diabetes programme across Bath and North East Somerset. You’ll provide structured support to individuals living with diabetes through a range of settings including group sessions, one-to-one support, telephone and digital engagement. A key part of the role involves delivering training to health professionals and promoting the programme to increase awareness and accessibility. You’ll work closely with local services, particularly secondary care, to ensure continuity of care for those with diabetes. There’s a strong focus on supporting individuals in areas of health inequality, contributing to wider health initiatives like weight management, nutrition, smoking cessation, and physical activity.

Key Responsibilities:

• Deliver and monitor the Xpert diabetes programme in various formats and settings
• Maintain a busy caseload and provide tailored support to individuals
• Train and support other professionals in diabetes care and related interventions
• Develop and share health promotion materials and resources
• Work in partnership with local services to improve access and reduce inequalities
• Support wider public health campaigns and contribute to related health programmes
• Assist with programme evaluation, data collection, and reporting outcomes
• Promote health messages through local campaigns and media where appropriate
• Supervise volunteers and offer peer support to colleagues when required

Additional Information: Based at Kempthorne House, with travel across Bath and North East Somerset. Hybrid working is expected, with office, community, and remote components. Some evening and weekend work may be required. No budget responsibility, but may supervise volunteers and support networks. Regular interaction with a wide range of health and community partners.

This role plays a vital part in delivering public health services aligned with both local and national priorities, with a primary focus on diabetes and a broader contribution to community wellbeing.

The Ideal Candidate:

Essential:

• Qualifications & Experience: Degree or equivalent in Mental Health, Wellbeing, Healthcare, Customer Service, or a related field
• Proven experience leading and motivating teams
• Confident in managing office systems, procedures, and digital tools (Word, Spreadsheets, Teams)
• Skilled in partnership working and developing marketing materials
• Experience in monitoring, evaluation, and project coordination
• Comfortable working to deadlines and handling multiple priorities

Skills & Personal Attributes:

• Strong interpersonal and communication skills, both verbal and written
• Organised, detail-oriented, and able to work independently or as part of a team
• Supportive, empathetic listener with a problem-solving mindset
• Honest, reliable, and adaptable
• Optimistic with a proactive approach to challenges

Desirable:

• Additional Assets: Experience initiating or supporting projects and recruitment
• Understanding of diabetes and its impact on individuals and communities
• Familiarity with community-based work and GDPR compliance
• Confident using social media platforms and office phone systems

Package Description: As a Health Improvement Practitioner, you’ll be part of our valued team in St Martins Hospital. You will feel valued as a Health Improvement Practitioner within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £30,607.50 - £36,729.00 (pro-rated to the hours worked) with access to our group pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

About the Company: We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.