Clinical Systems Lead (EMIS) - Surrey

HCRG Care Group is a well-established and regarded provider of NHS services, with significant growth achieved this year. As a result, we are looking for an experienced Clinical Systems Lead to manage change and optimisation of our EMIS estate. This exciting role can help shape how we add value to our services and service-users through the use of digital technology.

The Clinical Systems Lead (EMIS), under the direction of the Head of Clinical Systems, is responsible for the safe, timely and high-quality delivery of change, to the Electronic Patient Record and integrated technologies. The role will also lead the delivery of new instances of the system and manage the decommission of instances for transferring services. The postholder is expected to be a Subject Matter Expert in EMIS Web; actively keeping their product knowledge up to date, steering product development, and maintaining close working relationships with suppliers and their peers across organisational boundaries.

The postholder will have responsibility for a team of 6 EPR Specialists who deliver change across our EMIS estate. As a team leader, the postholder must embody our values and take an active role in decision making both at local and national level as to what, where, when, and how requests for change are implemented, directing and supporting team members accordingly. The postholder will represent the service line and act as an SME at a national level as required. Therefore, the postholder is expected to have exceptional communication skills, and be attuned to the needs of stakeholders.

This role offers hybrid working between remote & regular travel to our regional offices.

• Maintain a detailed understanding of general record keeping principles, health and special category information governance legislation, Optum’s EMIS product suite, and standardised coding systems such as SNOMED.
• Under the direction of the Head of Clinical Systems, input into development, and ensure the delivery, of an EPR optimisation programme of works to time and quality standards.
• Oversee change projects, including upgrades, relating to Optum’s EMIS product suite, providing advice and guidance to both direct reports and the wider business on EPR matters.
• Represent Clinical Systems service line and input specialist knowledge into our change and project boards, supplier meetings, workshops, and management meetings as required or directed by the Head of Clinical Systems.
• Provide line management and professional support to a team of 6 specialists.
• Provide advice and guidance to the clinical systems technical team relating to the day-to-day operations of the EMIS product suite.

• An excellent understanding of information governance and record keeping principles, relating to health and special category data.
• Significant (minimum 3 years) experience in the management of EPR(s).
• Team Management & Leadership experience.
• Project Management knowledge, multiple methodologies.
• Detailed knowledge of EMIS Web.
• Evidence of continued professional development.
• Excellent interpersonal skills.

• Product Management experience.
• Detailed understanding of Software Development and Delivery Principles including Agile.
• Business Analysis.
• System Integration and Interfacing experience.
• Management/Leadership qualification.

• Comfortable working under pressure, at pace, in an Agile environment.
• Solution focused attitude to problem solving.
• Comfortable with travelling and spending time away from home on occasion to attend events and meet services, as required.

As the Clinical Systems Lead at HCRG Care Group, you will play a pivotal role in our Clinical Mobilisation Team. In addition to this impactful position, you will have access to a range of exclusive rewards and benefits, including:

• Salary of £46,000 with group pension.
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you.
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates.
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling.
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise.
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year.
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission.

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We’re committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.