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For Companies At a Glance
- Tasks: Help customers design their dream kitchens with personalised solutions and engaging service.
- Company: Join IKEA, a leader in home furnishings dedicated to making everyday life better for everyone.
- Benefits: Enjoy a 15% discount, life assurance, enhanced pension contributions, and flexible working options.
- Why this job: Be part of a diverse team that values creativity and inclusivity while making a positive impact.
- Qualifications: Experience in customer service and a passion for home design are essential; tech-savvy is a plus.
- Other info: Part-time and full-time roles available, with opportunities for growth and development.
The predicted salary is between 21000 - 30000 £ per year.
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.
Employment Type: Part Time, Regular
Department: Kitchen & Dining
Number of Positions: 3
Join our team and help customers create the heart of their homes! We’re looking for someone who can make the planning experience enjoyable and inspiring by engaging with customers warmly and attentively. Apply today and be part of a team that turns kitchen dreams into reality at IKEA!
WHAT WE OFFER
- The Start Date of employment will be: June 2025
- The starting salary for this role is £26,400 per annum pro rata, based on skills and experience.
- Part Time: 24 Hours working 5 days per week, including late evenings and 3 out of 4 weekends.
- Full Time: 39 Hours working 5 days per week, including late evenings and 3 out of 4 weekends.
- We can discuss flexibility to match your life and our business needs during the interview.
WORKING WITH US HAS ITS REWARDS
Our co-workers bring unique ideas and skills to work every day and we offer a variety of benefits that suit their and their family’s everyday needs.
- 15% IKEA discount & discount portal helping you save £100’s on High-street retailers.
- Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans.
WHAT YOU'LL NEED TO HAVE
- You have an interest in people’s life at home and look to provide customers with personalised solutions that meet their needs.
- You have experience working in a customer oriented business, working closely with sales targets and customer conversion rates.
- You are someone who is always looking for ways to improve the customer experience and grow sales, finding solutions to problems and communicating with the customer.
- You are open to learning and working with a variety of computer programmes including Microsoft Office suite and Planning Tools.
WHAT YOU'LL BE DOING DAY TO DAY
- Planning & Designing kitchens for customers in both initial and follow up appointments to provide accurate plans, along with installation and custom worktop quotations where appropriate.
- You engage with customers identifying their needs, inspiring and advising them on suitable solutions for their life at home.
- Support sales by ensuring the customer meets an area that is clean, well presented and easy to shop.
- Support with responding to the customer emails, securing payments both in store and remotely.
- You will communicate with customers in a variety of ways, including email, text and calls starting from pre appointment calls, and continuing through planning and purchase of their kitchen.
- You will support the overall customer shopping experience in the Kitchens Department by completing other tasks when needed this may include ensuring products are available, priced and supporting with kitchen enquiries.
WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life, including those with disabilities, to join us as valued members of the team.
Come see the wonderful workday where we create a better everyday life for the many.
RECRUITMENT PROCESS INFORMATION
Let us know if you require any adjustments to be made during the interview process as soon as possible.
- Please attach an updated CV and a cover letter with your application so we can get to know you better.
- Shortlisted candidates will be invited by email to attend an interview.
We understand not everyone will be successful, but we promise to keep you informed either way. For any advice or support, email Recruiter and who will be ready to help!
Kitchen Planner - IKEA Manchester Store employer: IKEA
Contact Detail:
IKEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Planner - IKEA Manchester Store
✨Tip Number 1
Familiarise yourself with IKEA's kitchen products and design tools. Understanding the range of options available will help you engage with customers more effectively and inspire them during the planning process.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for engaging with customers warmly and attentively, which is crucial for creating a positive planning experience.
✨Tip Number 3
Research common kitchen design trends and solutions. Being knowledgeable about current styles and practical layouts will enable you to provide personalised solutions that meet customers' needs.
✨Tip Number 4
Network with current or former IKEA employees if possible. They can offer insights into the company culture and expectations, helping you align your approach with what IKEA values in their team members.
We think you need these skills to ace Kitchen Planner - IKEA Manchester Store
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Kitchen Planner position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for creating inspiring kitchen spaces. Highlight your customer service experience and how it aligns with IKEA's values of making a positive impact in people's lives.
Showcase Relevant Experience: In your CV, emphasise any previous roles where you worked closely with customers or in a sales environment. Include specific examples of how you improved customer experiences or met sales targets.
Highlight Your Skills: Mention your proficiency with computer programmes, especially any planning tools or software relevant to kitchen design. This will demonstrate your readiness to engage with the technology used at IKEA.
How to prepare for a job interview at IKEA
✨Show Your Passion for Home Design
Make sure to express your genuine interest in kitchen design and how it impacts people's lives. Share any personal experiences or projects that highlight your passion for creating functional and beautiful spaces.
✨Demonstrate Customer-Centric Thinking
Prepare examples of how you've previously engaged with customers to understand their needs and provide tailored solutions. This will showcase your ability to connect with clients and enhance their experience.
✨Familiarise Yourself with IKEA's Values
Research IKEA's core values and mission statement. Be ready to discuss how these align with your own beliefs and how you can contribute to creating a positive impact within the team and for customers.
✨Practice Using Planning Tools
If you have access to kitchen planning software or tools, practice using them before the interview. Being comfortable with technology will demonstrate your readiness to learn and adapt to the role's requirements.
