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- Tasks: Lead a team to optimise fraud prevention strategies and support key customers.
- Company: LexisNexis Risk Solutions is a leader in risk assessment, helping businesses tackle complex challenges.
- Benefits: Enjoy a full-time role with opportunities for career development and collaboration with industry experts.
- Why this job: Join a dynamic team that values innovation and customer relationships in the fraud prevention space.
- Qualifications: Experience in leading teams and knowledge of fraud prevention strategies are essential.
- Other info: Be part of a company that drives impactful solutions in healthcare and business services.
The predicted salary is between 43200 - 72000 £ per year.
Join to apply for the Lead Engagement Manager role at LexisNexis Risk Solutions Healthcare 3 weeks ago Be among the first 25 applicants Join to apply for the Lead Engagement Manager role at LexisNexis Risk Solutions Healthcare Get AI-powered advice on this job and more exclusive features. About the Business : LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : As a Team Lead you will utilise your experience within the fraud prevention industry to manage and develop a team of Engagement Managers, alongside proving SME support to our strategic customers in terms of maximising the value from our solutions. Our Engagement Managers support customers with optimising their fraud strategies and maximising the value from Lexis Nexis Risk Solutions fraud prevention product portfolio. As a fraud SME within the Professional Services area your experience and knowledge within the fraud prevention space will be key to supporting individuals with their recommended strategies for a diverse customer base. Responsibilities Supports Engagement Managers to deliver fraud strategies which maximise the value from LexisNexis Risk Solutions fraud prevention products. Coaches Engagement Managers including the definition of career development plans, completing enabling performance and holding regular catch ups. Point of escalation for issue resolution on key accounts. Builds and manages relationships with key stakeholders for a number of our strategic customers, becoming their trusted advisor and enabling them to maximise the value of our solutions within the overall fraud strategy. Collaborates with key customers to identify and address strategic issues, operational and regulatory requirements, leveraging SME knowledge and prior experience to identify growth areas, implementing best in class solutions for our customers. Partners with internal teams to drive initiatives, identifying and developing new opportunities by having a competent understanding of the core product, services and fraud landscape. Adds value by proactively identifying and mitigating risks, providing innovative solutions and recommendations quickly and efficiently. Provides feedback and knowledge gained from prior experience and awareness of both customer and industry requirements to improve the product and services. Works closely with Sales and CSMs to align on customer priorities and opportunities to support upsell and retention for your accounts. Oversees the scoping, prioritization and delivery of customer account deliverables for your team. Proactively identifies issues and work that requires escalation or support from wider LNRS teams. Accelerates Product feature adoption through translation of industry / emerging fraud trends within the fraud space into tangible solutions. Act as a fraud SME supporting different areas of the business with knowledge sharing, marketing events, industry forums, blogs and videos. Requirements Experience of leading a team within the fraud prevention domain Experience with fraud prevention strategies utilizing industry leading applications Good verbal and written communication skills including presentation experience Excellent problem solver with ability to define and drive a strategy to a successful outcome Proactive nature with ability to manage competing priorities Learn more about the LexisNexis Risk team and how we work here Apply Now Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Business Development and Sales Industries Hospitals and Health Care Referrals increase your chances of interviewing at LexisNexis Risk Solutions Healthcare by 2x Get notified about new Engagement Manager jobs in City Of London, England, United Kingdom . 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Lead Engagement Manager employer: LexisNexis Risk Solutions Healthcare
Contact Detail:
LexisNexis Risk Solutions Healthcare Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Engagement Manager
✨Tip Number 1
Familiarise yourself with the latest trends in fraud prevention and risk management. Being well-versed in current strategies and technologies will not only boost your confidence but also demonstrate your expertise during discussions with the hiring team.
✨Tip Number 2
Network with professionals in the fraud prevention industry. Attend relevant events or webinars to connect with potential colleagues or mentors who can provide insights into the role and the company culture at LexisNexis Risk Solutions.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlight your experience in coaching and developing others, as this is a key responsibility for the Lead Engagement Manager position.
✨Tip Number 4
Research LexisNexis Risk Solutions thoroughly. Understand their product offerings and how they address customer needs in fraud prevention. This knowledge will help you articulate how you can add value to their team during interviews.
We think you need these skills to ace Lead Engagement Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Lead Engagement Manager position. Tailor your application to highlight relevant experience in fraud prevention and team leadership.
Craft a Compelling CV: Your CV should clearly showcase your experience in leading teams within the fraud prevention domain. Use specific examples to demonstrate your success in managing relationships with key stakeholders and delivering effective fraud strategies.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Highlight your problem-solving skills and proactive nature, and explain how your background aligns with LexisNexis Risk Solutions' mission and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at LexisNexis Risk Solutions Healthcare
✨Showcase Your Leadership Skills
As a Lead Engagement Manager, you'll be expected to lead a team. Be prepared to discuss your previous leadership experiences, how you've developed team members, and your approach to coaching. Use specific examples to illustrate your ability to manage and motivate a team.
✨Demonstrate Industry Knowledge
Familiarise yourself with the latest trends in fraud prevention and risk management. Be ready to discuss how these trends can impact LexisNexis Risk Solutions and how you can leverage your expertise to provide value to clients. Showing that you are up-to-date will impress the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare to discuss how you would handle specific challenges related to customer engagement and fraud strategies. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Build Rapport with Interviewers
Since this role involves building relationships with key stakeholders, it's important to demonstrate your interpersonal skills during the interview. Engage with your interviewers, ask insightful questions, and show genuine interest in their experiences and insights about the company.
