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Responsible for overall cleanliness of guest rooms, public areas and back of house.
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Prepare preventative maintenance management report and management information reports.
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Work closely with Front Office and Engineering Teams to block rooms for necessary maintenance.
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Hands on training and development of the current housekeeping management team; training for newly-recruited staff.
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Conduct daily Room Reconciliation to ensure no discrepancy.
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Focus on achieving guest satisfaction targets and team member’s satisfaction goals.
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Develop and implement Housekeeping systems and procedures.
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Ensure close monitoring of room cleaning productivity.
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Constantly monitor staff performance in all phases of service and job functions, ensure all procedures are carried out to departmental standards and rectify any deficiencies with respective personnel.
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Prepare and control annual Housekeeping Budget and review P&L report comparing the forecast every month.
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Manage employee schedule according to occupancy & forecast.
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Ensure the proper handling and control of lost and found items.
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Conduct regular inspections of rooms, public areas and laundry, ensuring standards of cleanliness is maintained at all times.
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Ensure all daily arrival V.I.P. rooms, special request rooms, and long stay guest rooms are prepared with appropriate welcome and other amenities.
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Manage employee uniforms.
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5+ year experience in a similar role; managing the hotel-employed housekeeping team.
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Bachelor’s degree.
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Professional level of verbal & written English communication and interpersonal skills.
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Skilled in operating computers, MS Office and PMS.
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Strong working knowledge of all Housekeeping functions.
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The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
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The ability to challenge the norm and work in an environment that is both creative and rewarding.
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Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
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A competitive package and plenty of development opportunities.
Contact Detail:
Sls The Red Sea Recruiting Team