Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help clients secure residential mortgage loans and provide tailored advice.
- Company: Join KeyBank, a growing financial institution focused on client satisfaction.
- Benefits: Enjoy competitive pay, flexible work options, and a supportive team environment.
- Why this job: Make a real impact in the community by assisting Spanish-speaking borrowers.
- Qualifications: Fluent in Spanish with 3+ years of mortgage loan experience preferred.
- Other info: Opportunity for growth in a dynamic market; inclusive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
Location: 741 North Colony Road - Wallingford, Connecticut 06492
This is an excellent opportunity to join a growing market and establish yourself as the primary contact for our Spanish-speaking borrowers! Must be a fluent Spanish speaker.
Job Summary
The Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. The MLO is expected to develop referrals as a means to grow Key's home lending business and client base. The MLO is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality.
Responsibilities
- Prospects home lending business to build and develop new client loan originations and relationships.
- Originate and process 1-4 family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines.
- Responsible for gathering documents at the time of registering a loan and is expected to remain the primary point of contact for the client during the duration of the loan process.
- Maintain high standards of client satisfaction and quality, ensuring sales/originator systems and workflows are efficiently controlled.
- Develop and maintain in-depth knowledge of products and services as well as knowledge of competitors and competitive products.
- Keep informed of trends and developments in the real estate market and mortgage industry.
- Ability to foster internal and external relationships.
- Comply with all KeyBank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
Education Qualifications
Bachelor's Degree in a business-related field or equivalent experience (preferred).
Experience Qualifications
3+ years experience as a loan officer in 1st mortgage production (preferred).
3+ years working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws (preferred).
Tactical Skills
- Excellent communication skills both written and verbal.
- Demonstrated strong customer service skills.
- Proficient in sales and service skills; including tele-consulting, prospecting, networking and COI relationship management.
- Strong financial acumen.
Personal Skills
- Emotional Intelligence: Describes the concepts and underlying tenets of emotional intelligence (EI) as a skill and cites examples as to the impact of EI on business results.
Practical Skills
- Business Acumen: Works to understand the business priorities of internal and external clients and can describe relevant profitability drivers and considerations.
- Oral & Written Communication: Develops a clear, complete understanding of needs and problems through careful listening, probing, reflecting, and summarising; conducts discussions that are sincere and fully expressed.
Core Competencies
All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Physical Demands
General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.
Driving Requirements
May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.
Mortgage Loan Officer - Bilingual/Spanish - CT employer: KeyBank
Contact Detail:
KeyBank Recruiting Team
HR_Compliance@keybank.com
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Loan Officer - Bilingual/Spanish - CT
✨Tip Number 1
Make sure to highlight your bilingual skills in Spanish during networking events or conversations. Being fluent in Spanish is a key requirement for this role, so emphasise your ability to communicate effectively with Spanish-speaking clients.
✨Tip Number 2
Familiarise yourself with the local real estate market and mortgage industry trends in Connecticut. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to understanding the needs of potential clients.
✨Tip Number 3
Build relationships with local real estate agents and financial advisors. These connections can lead to valuable referrals, which is crucial for success as a Mortgage Loan Officer. Attend local events or join relevant groups to expand your network.
✨Tip Number 4
Prepare to discuss your previous experience in loan origination and how you've met sales goals in the past. Be ready to share specific examples that showcase your customer service skills and ability to maintain high standards of client satisfaction.
We think you need these skills to ace Mortgage Loan Officer - Bilingual/Spanish - CT
Some tips for your application 🫡
Highlight Bilingual Skills: Since the role requires fluency in Spanish, make sure to emphasise your language skills prominently in your CV and cover letter. Mention any relevant experiences where you used your bilingual abilities to assist clients.
Tailor Your CV: Customise your CV to reflect the specific requirements of the Mortgage Loan Officer position. Focus on your experience in mortgage production, client relationship management, and knowledge of relevant regulations like FNMA and FHA.
Showcase Customer Service Experience: The job places a strong emphasis on customer satisfaction. Include examples in your application that demonstrate your excellent communication and customer service skills, particularly in a financial context.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for helping clients achieve their home ownership goals. Use this opportunity to explain how your background aligns with the company's values and mission.
How to prepare for a job interview at KeyBank
✨Showcase Your Bilingual Skills
As a Mortgage Loan Officer, being fluent in Spanish is crucial. Make sure to highlight your language skills during the interview, and be prepared to demonstrate your ability to communicate effectively with Spanish-speaking clients.
✨Understand the Mortgage Process
Familiarise yourself with the mortgage origination process and relevant regulations such as FNMA, FHA, and VA guidelines. Being knowledgeable about these will not only impress your interviewers but also show that you are ready to hit the ground running.
✨Emphasise Customer Service Experience
This role requires strong customer service skills. Be ready to share specific examples of how you've successfully managed client relationships in the past, particularly in high-pressure situations. This will demonstrate your ability to maintain high standards of client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and emotional intelligence. Prepare scenarios where you had to navigate challenges with clients or colleagues, showcasing your communication skills and ability to foster relationships.
