Senior Business Process Administrator

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Senior Business Process Administrator

Apply locations: United Kingdom, Birmingham
Time type: Full time
Posted on: Posted Yesterday
Job requisition id: R10067515

How will you CONTRIBUTE and GROW?

We are seeking an enthusiastic Senior Business Process Administrator to assist the reliable and timely execution of transversal business processes in a Back Office environment, based at our offices in Alpha Tower, Birmingham City Centre.

1. Facilitating reliable execution of transversal business processes in a Customer Services Back Office environment
2. Ensuring business process performance (e.g., accuracy, speed of execution, output quality) is within acceptable parameters
3. Supporting the Invoicing Team with customer services, including creating, downloading, and outsourcing customer invoices
4. Dealing with customer requests related to Purchase Orders and copy invoices
5. Timely and accurate creation of customer accounts in the ERP system
6. Timely and accurate amendments to customer accounts in the ERP system
7. Monitoring multiple Customer Service inboxes to handle a wide range of queries
8. Executing Back Office Customer Service Administration tasks in a target-driven environment

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Are you a MATCH?

1. Confident and clear communication skills
2. Logical problem-solving ability
3. Ability to work under pressure in a target-driven environment
4. Experience with Google application suite (including Sheets)
5. Experience with Microsoft application suite
6. Experience working with ERP SAP (essential)

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Our Differences make our Performance

At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We believe a diverse organization fosters talent expression, innovation, and an engaging environment, especially in a changing world.

About Us

We are a world leader in gases, technologies, and services for Industry and Health.

Through the passion and diversity of our people, Air Liquide leverages energy and environmental transition, healthcare changes, and digitization to deliver greater value to stakeholders.

Join us for a stimulating experience with opportunities for learning and development in an open, collaborative, and respectful environment.

Discover what your professional journey at Air Liquide could be here!

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