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- Tasks: Join us as an IT Support Engineer, prepping and deploying desktop solutions for major corporate clients.
- Company: Hemmersbach is a global IT infrastructure service provider, dedicated to making a positive impact.
- Benefits: Enjoy perks like a buddy program, medical cash plan, staff discounts, and career development opportunities.
- Why this job: Be part of a mission-driven company that invests 20% of profits into social initiatives.
- Qualifications: Experience in IT support, diagnostic skills with Windows apps, and familiarity with SCCM and ServiceNOW required.
- Other info: This role may require enhanced referencing or vetting due to its nature.
The predicted salary is between 30000 - 42000 £ per year.
Role:
- As operations for a number of clients continue to expand, we now seek to appoint a skilled IT support engineer, based at our dedicated Deployment Centre in Basingstoke, that can resolve and prepare various desktop solutions, ready for distribution to our large-scale corporate clients across the UK.
- Providing a centralised preparation and deployment service at the center, you will take responsibility for imaging, preparation and pre-shipment testing – ensuring that the equipment is fully operational, ready for redeployment onsite.
- This role is also responsible for ensuring all logistical and inventory needs within the warehousing is met allowing zero delays and a seamless RTB operation.
Requirements:
- Previous experience in the delivery of IT support services
- Diagnostic & support capabilities using standard Windows-based applications & tools (such as M365, Win10, A.D & SCCM)
- Experience that includes SCCM Build & Deployment as well as ticketing systems (ServiceNOW)
- Due to the varied nature of the role, it may be subject to enhanced referencing or vetting
Benefits:
- Buddy program
- Cafeteria
- Internal career development program
- Medical cash plan
- Onboarding program
- Staff discounts
- Unlimited employment contract
Be Part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Hemmersbach | IT Support Engineer - Build & Deployment (Basingstoke) employer: Hemmersbach
Contact Detail:
Hemmersbach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hemmersbach | IT Support Engineer - Build & Deployment (Basingstoke)
✨Tip Number 1
Familiarize yourself with the specific tools and applications mentioned in the job description, such as M365, Win10, A.D, and SCCM. Having hands-on experience or relevant certifications can significantly boost your confidence during the interview.
✨Tip Number 2
Highlight any previous experience you have with ticketing systems like ServiceNOW. Be prepared to discuss specific scenarios where you successfully resolved IT issues, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Since the role involves logistics and inventory management, think of examples from your past work where you ensured smooth operations or managed resources effectively. This will show that you understand the importance of these aspects in IT support.
✨Tip Number 4
Research Hemmersbach's social initiatives, like the Rhino Force and Kids’ Family programs. Being knowledgeable about the company's values and mission can help you connect with the interviewers and show that you're a good cultural fit.
We think you need these skills to ace Hemmersbach | IT Support Engineer - Build & Deployment (Basingstoke)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Support Engineer position. Highlight key responsibilities and requirements, such as experience with SCCM Build & Deployment and diagnostic capabilities.
Tailor Your CV: Customize your CV to reflect your relevant experience in IT support services. Emphasize your skills with Windows-based applications, ticketing systems like ServiceNOW, and any previous roles that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that not only showcases your technical skills but also your passion for providing excellent IT support. Mention how your experience aligns with Hemmersbach's mission and values, particularly their commitment to social responsibility.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT support role.
How to prepare for a job interview at Hemmersbach
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows-based applications and tools, especially M365, Win10, A.D, and SCCM. Highlight specific examples where you've successfully resolved IT issues or deployed solutions.
✨Demonstrate Problem-Solving Abilities
During the interview, share instances where you diagnosed and solved complex IT problems. This will showcase your analytical skills and ability to think on your feet, which is crucial for the role.
✨Understand the Company’s Mission
Familiarize yourself with Hemmersbach's commitment to social responsibility and their initiatives like Rhino Force and Kids’ Family. Express how these values resonate with you and how you can contribute to their mission.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and the company's future projects. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
