Outsourced Professional Administration Limited (OPAL) | IT Software Tester

Job Profile

Job Title Software Tester

Department IT

Reporting to Test Team Leader

Job Mission

• Under the guidance of the Head of IT and Test Team Leader, support the IT department with all financial software testing covering full projects, Change requests and Helpdesk tickets.

Competencies required upon recruitment

Minimum 2 years experience within the Financial Services Industry. Minimum qualification of A Level standard or equivalent with at least 5 GCSEs with minimum of grade C in Maths and English.

Operational Excellence – Works to a high standard and continually seeks opportunities to enhance personal performance and process/system/service improvements within the Test Team.

People – Demonstrates integrity, respect, teamwork within the Test Team. .

Commitment – Displays willingness, enthusiasm and flexibility to task completion.

Quality – Pays attention to detail, completes tasks in a timely manner, consistently produces quality outputs.

Risk – Adverse to risk taking and understands Risk Analysis to avoid undue risk to the business.

Security Awareness – understands the basic principles of DPA and other forms of protection of data or assets within an organisation and contributes to maintaining security awareness.

Principal Job Objectives

• Ensure the provision of realistic but optimal estimations for the effort required by the test team on change requests and projects.
• Planning and execution of system testing to defined objectives and timescales
• Convert requirements and development information into a unit/regression testing packs
• Produce test plans, scripts (manual and automated), and test data to agreed timescales and quality for given systems
• Ability to support project teams during OAT and UAT
• Ensure high quality and accuracy is maintained through all software releases
• To assist in the provision of accurate Technical Specifications for Third Party and Company products.
• To investigate and resolve allocated errors/bugs/change requests and other helpdesk jobs.
• Ensure regular, appropriate and consistent communication takes place within the department
• Ensure your workload is correctly forecast within the IT resource planner and updated when completed.
• Ensure that all relevant knowledge regarding products, projects and clients is shared within IT Department.
• Ensure Testing and related procedures and ISO documentation records are kept up to date
• Undertake BAU testing tasks as allocated
• Provide the Head of IT and Test Team Leader with a weekly written/verbal report on current status.
• Liaise with the Development Team/PMO to ensure development and testing activities are planned and co-ordinated
• Ensure any regulatory, procedural, SLA or ISO27001 breaches are documented in a timely manner as and when required by the IT Risk owner or compliance.
• Work with the department Risk Owner to ensure that all security breaches are completed within 24 hours as per the procedures, escalating any residual risk to the IT Risk owner.

Essential knowledge and experience required at recruitment

• Good inter-personal, organisational and communication skills.
• Ability to work, at times, in a pressurised and fast moving environment.
• Ability to adapt to change with a flexible approach.
• Experience of working within the Financial Services Industry.
• Commitment to high standards and quality of work

Additional Knowledge required to become fully competent

• Knowledge of all OPAL’s proprietary systems
• Knowledge of Structured Products, Life Assurance and Wealth Management
• Acquire and implement knowledge and awareness of ISO27001
• FCA’s TCF Consumer Outcomes
• Be able to undertake all of the knowledge based skills without supervision
• Knowledge of handling system errors
• Knowledge of system accounting structure and philosophy

Output Responsibility

• Delivery of output suitable to the instructions provided.
• High Standards and accuracy.
• Attention to detail.