D365 CE Developer

At Avanade, we see how the power of Dynamics 365 & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

As a Customer Engagement Developer, you will play a key role in designing, developing, and implementing Microsoft Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft’s #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery.

Key Responsibilities

• Engage with clients to understand business requirements and translate them into technical solutions using Microsoft Dynamics 365 CE.
• Design, develop, and implement solutions in Microsoft Dynamics 365 CE using JavaScript, C#, Power Automate, and plugins.
• Extend D365 CE functionality using Power Platform, JavaScript, TypeScript, C#, and Azure services.
• Develop integrations between Dynamics 365 CE and third-party systems using Dataverse, APIs, and Azure Logic Apps.
• Provide technical leadership, mentoring junior developers and guiding best practices in development and solution architecture.
• Work closely with functional consultants to ensure technical feasibility and optimal implementation of business requirements.
• Conduct code reviews, system testing, and troubleshoot complex issues.
• Stay up to date with Microsoft’s roadmap, new features, and industry best practices to ensure continuous improvement and innovation in solution delivery.

Skills & Experience

Proven experience as a Dynamics 365 CE Developer at a senior consultant level. Strong proficiency in:

• Dynamics 365 customization and configuration
• JavaScript, C#, .NET Framework
• Power Platform (Power Apps, Power Automate)
• Plugin and custom workflow activity development
• REST APIs and web services
• Azure Function Apps
• Experience integrating with external systems using Dataverse, APIs, and Azure integration services.
• Deep understanding of Dataverse, security models, and governance best practices.
• Familiarity with ALM (Application Lifecycle Management), DevOps, and CI/CD pipelines.
• Strong problem-solving and debugging skills.
• Strong problem-solving skills and ability to communicate effectively with technical and non-technical stakeholders.
• Microsoft certifications are highly desirable.

We are looking for a skilled and client-focused Dynamics 365 CE Functional Consultant to join our team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands-on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service). You will work with clients to understand their requirements, design solutions, and ensure successful delivery that drives business value.

Avanade is the leading global provider of digital, cloud, AI and advisory services, industry solutions and design-led experiences across the Microsoft ecosystem. Founded in 2000 as a joint venture between Accenture LLP and Microsoft Corporation, Avanade has more certifications, Gold-level competencies and most valued professionals (MVPs) than any other Microsoft partner. Every day, our 60,000 professionals in 26 countries innovate responsibly to make a genuine human impact for our clients, their employees and their customers.

Some of the best things about working at Avanade include:

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with exceptional development and training (minimum 80 hours per year for training and paid certifications)
• Real-time access to technical and skilled resources globally
• Dedicated career advisor to encourage your growth
• Engaged and helpful coworkers genuinely interested in you

As you bring your skills and abilities to Avanade, you will get distinctive experiences, limitless learning, and ambitious growth in return. We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Avanade believes that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants, or job seekers because of their race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information, gender identity, or any other protected group status as defined by law.