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- Tasks: Investigate suspected fraud using advanced tools and produce detailed reports.
- Company: Acorn Insurance has over 40 years of experience in providing motor insurance across the UK.
- Benefits: Enjoy hybrid working, enhanced annual leave, and a supportive wellbeing programme.
- Why this job: Join a diverse team committed to making a real impact in fraud prevention.
- Qualifications: 1 year in Intelligence or Counter Fraud Investigations preferred; analytical and organised individuals welcome.
- Other info: Flexible benefits platform and a commitment to inclusivity and support for all employees.
The predicted salary is between 22000 - 27000 £ per year.
As an Claims Intelligence Analyst, you will be responsible for supporting the Counter Fraud team, along with other areas of the business. You will identify and review suspected fraudulent claims/policiesിബ through our counter fraud platforms, reporting these to counter fraud agencies when relevant. This individual will use a wide variety of fraud detection software and tools to conduct advanced intelligence investigations into suspect claims, producing your findings within a report.
Youכט will build and maintain professional relationships with intelligence suppliers, professional Guerra bodies and law enforcement agencies. You will work closely with Investigators, Underwriters, and the Intelligence team to support the wider objective of improving fraud savings and reducing indemnity spend.
Location: Sevenoaks – hybrid working available
Working hours: Monday to Friday 9:00am – 5:30pm, 37.5 hours per week, 7.5 hours per day
Salary: £27,000 – £35,500 DOE, plus up to an additional £1,500 performance related bonus per annum, once established within your role.
What you will be doing:
To investigate suspected fraudulent claims/policies using various intelligence tools
To deliver a usable intelligence-based product to reduce claim losses
To provide intelligence-led support to general claims/policy teams
Confident in presenting complex information in a clear and concise manner
Contribute to the continued improvements of the intelligence products & output
Handling, analysing and evaluating highly confidential datasets and documents
To develop an understanding of the MI Reports generated and fraud detection strategy
To assist in the promotion of data integrity across the group
Review and respond to Schedule 2, Part 1, Paragraph 2 requests received into the business
Review intelligence received into the unit and ensured and exposure is identified and worked appropriately
Perform advanced intelligence investigations relevant to the subject matter tocollect, analyse and suitably record itemsiyesi interest
Help maintain and extend the Intelligence professional relationships with intelligence suppliers, professional bodies and law enforcement agencies
Adhere to company processes andområdet ensure that DPA, FCA, TCF and other related regulatory requirements are met
Report fraudulent claims and policies to counter fraud agencies and subsequentlyรนํา evidence/produce witness statements
What we\’re looking for:
Knowledge of claims and/or underwriting best practice, particularly in relation to effective leakage control, risk management, quality, training and compliance
Analytical thinker – able to analyse information quickly andыло provide robust advice
Written communicator – able to easily relay complex information in a written report
Curious – an inquisitive, open-minded type who seeks out information from sources that may not always seem obvious
Online awareness – an ongoing interest in current and emerging online trends, particularly in social networking
Organised – good time management skills, able to work under pressureične deliver against deadlines set
Keen eye for detail with the ability to think laterally and act through reasoned decision making
Minimum of 1 year in Intelligence or Counter Fraud Investigations with a strong understanding of electronic fraud detection software is preferred but not essential
Experience in using fraud detection tools and intelligence analysis software
Grow with Acorn
At Acorn Insurance, we\’re proud of our Liverpool roots — and even prouder of how far we\’ve come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we\’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.
We\’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:
· We run through walls for our customers and each other
· We challenge the status quo
· We succeed when we help those around us succeed
· We decide quickly when the smart thing to do is use our judgement
· 35 days\’ holiday (including bank holidays) with additional buy/sell options
· 24/7 mental health support & free counselling available
· Grow with us: Through career fairs, leadership programs, and learning on the go!
· Flexible benefits, including early access to salary via our internal platform
· Hybrid working options to support work-life balance and individual needs
Our Commitment to our colleague\’s:
These aren\’t just words — they\’re the principles we live by. And we\’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:
· Mindful Employer – championing mental health and wellbeing
· Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
· Menopause Friendly accredited – supporting every stage of life
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· ️ Armed Forces Covenant signatory – honouring those who serve
· Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
· Best Place to Work for Development – proud to be investing in people\’s future
· Best Place to Work for Women – breaking down barriers to women\’s career progression
If you\’re looking for a company with a strong culture, real career progression, and a people-first approach — all rooted in the heart of Liverpool — Grow with Acorn.
A Few Things to Know Before You timeoutWe\’re really excited that you\’re considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind:
Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard.
Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we\’re not able to offer visa sponsorship.
We\’re committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process—or once you\’re part of the team—just let us know. Whether it\’s flexible hours, adapted equipment, or a bit of extra support, we\’ll work with you to make sure you can do your best work.
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Intelligence Analyst employer: The Acorn Group
Contact Detail:
The Acorn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Intelligence Analyst
✨Tip Number 1
Familiarise yourself with the latest fraud detection software and tools. Being knowledgeable about these technologies will not only help you in your role but also impress us during the interview process.
✨Tip Number 2
Network with professionals in the intelligence and counter fraud sectors. Building relationships with industry contacts can provide valuable insights and potentially lead to referrals, making you a more attractive candidate.
✨Tip Number 3
Stay updated on current trends in fraud and risk management. Demonstrating your awareness of emerging threats and solutions will show us that you're proactive and committed to continuous learning.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've used analytical thinking to solve problems. We value candidates who can think critically and apply their knowledge effectively in practical situations.
We think you need these skills to ace Intelligence Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Intelligence Analyst. Familiarise yourself with the key tasks mentioned in the job description, such as investigating fraudulent claims and using fraud detection software.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous work in intelligence or counter fraud investigations, and showcase your analytical thinking and written communication abilities.
Craft a Compelling Cover Letter: Write a cover letter that clearly explains why you are a good fit for the role. Mention specific experiences that demonstrate your ability to analyse information and produce reports, as well as your interest in fraud detection and prevention.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of an Intelligence Analyst.
How to prepare for a job interview at The Acorn Group
✨Know Your Tools
Familiarise yourself with the fraud detection software and tools mentioned in the job description. Be prepared to discuss your experience with these tools or similar ones, as this will demonstrate your technical competence and readiness for the role.
✨Showcase Analytical Skills
As an Intelligence Analyst, analytical thinking is crucial. Prepare examples of how you've analysed complex information in the past and how your insights led to actionable outcomes. This will highlight your ability to think critically under pressure.
✨Communicate Clearly
Practice presenting complex information in a clear and concise manner. You may be asked to explain your findings during the interview, so being able to articulate your thoughts effectively will set you apart from other candidates.
✨Build Rapport
Since the role involves maintaining professional relationships with various stakeholders, demonstrate your interpersonal skills during the interview. Engage with your interviewers, ask insightful questions, and show genuine interest in their work and the company culture.
