Team Leader

Role Responsibility

We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this.

With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered around the customer. You will lead store teams in the absence of the Store Manager and ensure high standards and exceptional service every day.

The Ideal Candidate

• Passionate about celebrating our customers’ life moments.
• Customer-centric with a passion for delivering excellent service.
• Demonstrates strong leadership skills.
• Positive and forward-thinking.
• Comfortable reviewing store performance data.
• Commercially minded.
• Engaging and enthusiastic team player.

Package Description

About the Company

Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched a 5-year business strategy focused on becoming a true omni-channel retailer. This strategy involves significant investment in our colleagues and creating opportunities to join a dynamic environment and be part of our exciting journey.

We offer a range of benefits to support your physical, mental, and financial well-being, including:

• 25% colleague discount in-store and online
• Financial wellbeing support (tools, salary advance)
• Seasonal incentive schemes
• Opportunity to apply for Retail Apprenticeships
• Access to learning and development resources
• Discounts across UK retailers
• Employee Assistance Programme for mental, physical, and financial wellbeing

This role offers genuine prospects for the right candidate. If you are interested and meet the criteria, click \’Apply now\’.

We reserve the right to close the vacancy early once sufficient applications are received. We encourage early applications as reviews are ongoing.

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