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- Tasks: Lead a team of network engineers, resolving complex issues and ensuring high service levels.
- Company: Join TieTalent, a leading Managed Service Partner in the tech industry.
- Benefits: Enjoy a competitive salary, hybrid work options, and opportunities for career progression.
- Why this job: Make a real impact in a dynamic environment while mentoring a talented team.
- Qualifications: Must have CCNP certification and proven leadership experience in network management.
- Other info: This role offers significant career growth and the chance to work with cutting-edge technologies.
The predicted salary is between 72000 - 108000 £ per year.
Are you a dynamic and experienced leader with a passion for networking and innovation? We are seeking a NOC Manager to lead a skilled team of third-line network engineers, supporting and evolving a complex, high-performance network infrastructure.
This is a fantastic opportunity for a technically proficient and people-oriented leader to make a tangible impact, driving operational excellence, mentoring a talented team, and working collaboratively across the business to align technology with strategic goals.
Key Responsibilities:- Lead, inspire, and manage a team of third-line network engineers in a high-availability NOC environment.
- Oversee escalated network issues, ensuring timely resolution of complex problems and minimising service disruption.
- Champion continuous improvement by guiding team members, conducting performance reviews, and promoting professional development.
- Maintain and enhance reporting and workload monitoring using ServiceNow ITSM.
- Align network services with business goals by working cross-functionally with internal stakeholders and technical teams.
- Support the onboarding of new products and services, ensuring the NOC maintains high service levels through transition and growth.
- Ensure compliance with network security policies and engineering best practices.
- Provide technical guidance on a wide range of networking technologies and solutions.
- Proven leadership experience managing a third-line support or NOC engineering team.
- Strong expertise in ServiceNow ITSM or similar service management platforms.
- Advanced knowledge of networking protocols and technologies (TCP/IP, BGP, OSPF, VLANs, STP, etc.).
- Hands-on experience with enterprise-grade networking solutions from Cisco, Juniper, Fortinet, and Palo Alto Networks.
- Solid understanding of network security principles, including firewalls, VPNs, IDS/IPS systems.
- Relevant certifications or equivalent knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- Exceptional communication skills, with the ability to present complex technical issues to stakeholders at all levels.
- A proactive problem solver with strong decision-making skills and a strategic mindset.
Ready to take the next step in your career? If you are an experienced network leader ready to tackle new challenges and make a measurable difference, we would love to hear from you. Apply now to join a forward-thinking team where your ideas and expertise will be valued.
Nice-to-have skills:- CCNP
- TCP/IP
- BGP
- OSPF
- Juniper
- Fortinet
- Network Security
- Firewalls
Contact Detail:
TieTalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Manager - Public Sector Client
✨Tip Number 1
Familiarise yourself with the latest networking technologies and protocols mentioned in the job description, such as TCP/IP, BGP, and OSPF. Being able to discuss these topics confidently during your interview will demonstrate your technical expertise and passion for the role.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in high-pressure environments. This will show that you can inspire and lead a team of third-line network engineers effectively.
✨Tip Number 3
Research TieTalent and their approach to network management. Understanding their business goals and how the NOC Manager role aligns with those objectives will allow you to tailor your responses and demonstrate your commitment to contributing to their success.
✨Tip Number 4
Prepare to discuss your experience with ServiceNow ITSM or similar platforms. Be ready to explain how you've used these tools to enhance reporting and workload monitoring, as this is a key responsibility of the role.
We think you need these skills to ace NOC Manager - Public Sector Client
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and technical expertise in networking. Emphasise your familiarity with ServiceNow ITSM and any relevant certifications like CCNP.
Craft a Compelling Cover Letter: In your cover letter, express your passion for networking and innovation. Mention specific examples of how you've led teams and resolved complex network issues in the past.
Showcase Relevant Skills: Clearly outline your knowledge of networking protocols and technologies such as TCP/IP, BGP, and OSPF. Include any hands-on experience with enterprise-grade solutions from Cisco or similar companies.
Highlight Soft Skills: Don't forget to mention your exceptional communication skills and problem-solving abilities. These are crucial for a role that involves presenting technical issues to stakeholders at all levels.
How to prepare for a job interview at TieTalent
✨Showcase Your Leadership Skills
As a NOC Manager, you'll be leading a team of engineers. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any mentoring or coaching experiences that demonstrate your ability to inspire and develop others.
✨Demonstrate Technical Expertise
Make sure you brush up on your knowledge of networking protocols and technologies like TCP/IP, BGP, and OSPF. Be ready to answer technical questions and possibly solve problems on the spot. Showing that you can handle complex technical issues will set you apart.
✨Familiarise Yourself with ServiceNow ITSM
Since the role requires experience with ServiceNow or similar platforms, ensure you understand its functionalities. Be prepared to discuss how you've used it in previous roles to manage workloads and improve service delivery.
✨Align with Business Goals
The job involves working cross-functionally to align network services with business objectives. Think of examples where you've successfully collaborated with other departments or stakeholders to achieve strategic goals. This will show your understanding of the bigger picture.
