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For Companies At a Glance
- Tasks: Serve customers, manage parts sales, and ensure top-notch service.
- Company: Join a dynamic team at our Belvedere depot, focused on customer satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a successful team in the motor industry, making a real impact.
- Qualifications: Experience in parts sales and a full manual driving licence are essential.
- Other info: Knowledge of Kerridge ADP is a plus, but not mandatory.
The predicted salary is between 24000 - 36000 £ per year.
Our Belvedere depot requires an experienced Parts Sales Advisor. The role will include serving customers on the front counter and offering a professional service supplying parts to customers over the phone. The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but not crucial, however you will need to be computer literate and be comfortable with MS Office products.
KEY OBJECTIVES:
- To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
- To maximise sales volumes and margins
- To accurately identify customer parts requirements
- To maintain parts stock and stock records
- To process parts orders efficiently
- To ensure the highest level of customer satisfaction
- To contribute to departmental compliance with company policies and industry guidelines
- To promote parts and accessory sales
- Team working and communication with other departments
APPLICANT REQUIREMENTS:
- Previous experience within a similar parts sales position
- Current experience within a main dealership or motor factor is required
- Knowledge of commercial vehicle parts is an advantage
- You must be a good communicator and have great customer satisfaction skills
- You must be organised and efficient
- You must have a full manual driving licence
Contact Detail:
HTC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor- Belvedere
✨Tip Number 1
Familiarise yourself with the specific parts and accessories relevant to the motor industry, especially those related to commercial vehicles. This knowledge will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Being able to communicate effectively and handle inquiries smoothly will set you apart as a candidate who can provide excellent service.
✨Tip Number 3
If you have access to Kerridge ADP or similar software, take some time to learn its functionalities. Even if it's not crucial, showing that you're proactive about learning relevant tools can demonstrate your commitment to the role.
✨Tip Number 4
Network with professionals in the motor industry, whether through social media platforms like LinkedIn or local events. Building connections can lead to valuable insights and potentially even referrals for the Parts Advisor position.
We think you need these skills to ace Parts Advisor- Belvedere
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts sales and customer service. Emphasise any previous roles in the motor industry, especially if you've worked in a dealership or motor factor.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive demeanour and communication skills. Mention your ability to work as part of a team and your commitment to customer satisfaction, as these are key attributes for the role.
Highlight Technical Skills: If you have experience with Kerridge ADP or similar systems, be sure to mention it. Also, emphasise your computer literacy and familiarity with MS Office products, as these are important for the position.
Showcase Your Organisational Skills: In your application, provide examples of how you've successfully organised and coordinated tasks in previous roles. This will demonstrate your efficiency and ability to manage parts sales effectively.
How to prepare for a job interview at HTC Group
✨Showcase Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Your Industry Knowledge
Having a background in the motor industry is crucial for this role. Brush up on your knowledge of vehicle parts and any relevant experience you have. If you know about Kerridge ADP, mention it, but focus on your overall understanding of parts sales.
✨Emphasise Teamwork
This position requires working closely with other departments. Be ready to discuss how you've successfully collaborated with colleagues in previous roles. Share specific instances where teamwork led to improved customer satisfaction or sales.
✨Prepare for Technical Questions
Since you'll need to be computer literate, expect questions about your proficiency with MS Office and any other relevant software. Consider preparing for scenarios where you might need to process orders or manage stock records efficiently.
