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For Companies At a Glance
- Tasks: Lead and inspire your team to maximise sales and deliver top-notch customer service.
- Company: Join American Golf, a leading retailer passionate about golf and customer satisfaction.
- Benefits: Enjoy competitive pay, career growth opportunities, and a vibrant work culture.
- Why this job: Be part of a dynamic team that values your input and fosters personal development.
- Qualifications: A passion for golf, leadership skills, and retail management experience are essential.
- Other info: Embrace a role that combines your love for golf with a chance to lead a team.
The predicted salary is between 28800 - 43200 £ per year.
About the Role:
As a Store Manager, your primary objective is to lead, motivate, and develop your team to maximise sales potential while exceeding customer expectations. Your role will involve:
- Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching and support.
- Market Awareness: Staying updated on golf market trends and competitor activities to proactively suggest strategies that maintain a competitive edge.
- Operations Management: Ensuring compliance with all company policies and procedures, managing store P&L, and driving operational efficiency.
- Health & Safety Commitment: Leading all aspects of Health & Safety in the store and promoting a positive safety culture among the team.
- Leadership: Inspiring and coaching your team to achieve store objectives, conducting recruitment, and overseeing training and performance management.
Experience And Qualifications:
What You Bring:
- Passion for Golf and Customer Service: A deep enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
- Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and fostering individual growth.
- Sales and Retail Expertise: Demonstrated experience in retail management, with strong sales acumen and a deep understanding of retail operations.
- Operational Efficiency: Ability to manage store operations effectively, including compliance with policies and proficient use of retail systems like Navision.
- Problem-Solving Skills: Strong analytical abilities to make informed decisions based on store data and customer feedback.
- Excellent Communication: Strong communication and interpersonal skills, with the ability to build rapport with customers and team members.
- Adaptability: Organised and proactive in managing store tasks and challenges, with the flexibility to adapt to changing workloads.
Contact Detail:
Investinwestlothian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager (American Golf)
✨Tip Number 1
Familiarise yourself with the latest trends in the golf industry. This knowledge will not only help you during interviews but also demonstrate your passion for the sport and your commitment to staying ahead of the competition.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Be ready to discuss specific strategies you used to enhance team performance and customer satisfaction.
✨Tip Number 3
Research American Golf's company culture and values. Understanding their approach to customer service and operational efficiency will allow you to align your answers with what they are looking for in a Store Manager.
✨Tip Number 4
Prepare to discuss your experience with retail systems, particularly Navision. Being able to articulate your proficiency with these tools will demonstrate your readiness to manage store operations effectively.
We think you need these skills to ace Retail Store Manager (American Golf)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail management and leadership. Emphasise any achievements related to sales growth, team development, and customer service excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for golf and customer service. Mention specific examples of how you've led teams to success and improved operational efficiency in previous roles.
Showcase Market Awareness: Demonstrate your knowledge of the golf market and competitor activities in your application. This could be through mentioning recent trends or strategies you would implement to maintain a competitive edge.
Highlight Problem-Solving Skills: Provide examples of how you've used analytical skills to make informed decisions in past retail roles. This will show your ability to handle challenges effectively and improve store performance.
How to prepare for a job interview at Investinwestlothian
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the hiring team and demonstrate your commitment to the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, showcasing your ability to inspire and develop others.
✨Know Your Market
Research current trends in the golf market and be ready to discuss them. Showing that you're informed about competitors and market dynamics will illustrate your proactive approach and strategic thinking.
✨Highlight Problem-Solving Abilities
Be prepared to discuss challenges you've faced in previous retail roles and how you overcame them. Use data or customer feedback to support your decisions, demonstrating your analytical skills and operational efficiency.
