Human Factors Practitioner

NATS is the UK's leading air navigation service provider, handling over 2.4 million flights each year. We provide air traffic control services from two control centres and at airports around the UK. We also provide a wide range of commercial products and solutions internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe.

Job Overview

The purpose of the role is to plan, execute, and report on assigned Human Factors technical activities.

Other Duties Include:

• Completes assigned tasks within agreed timescales, to the required level of quality and the satisfaction of the relevant task manager, team leader or project manager. This includes carrying out, under appropriate guidance; scientific, technical or data analysis, drawing technical conclusions and presenting HF content to a range of audiences.
• Supports less experienced colleagues. For example, this may be in the form of supervision and guidance of new graduates or industrial placement students, providing on the job training and knowledge transfer.
• Contributes to the planning, design, implementation and reporting of complex technical tasks under the supervision of the relevant task manager.
• Identifies conflicts and escalates concerns and issues as appropriate to the relevant task manager, team leader or project manager.
• Helps anticipate and solve routine and non-routine technical problems and suggests appropriate improvements to methods and analysis.
• Contributes to continuous improvement suggesting appropriate improvements to processes and activities, considering a variety of innovative and creative solutions.
• Develops and maintains technical and professional expertise and applies this appropriately to tasks.
• Under guidance of more experienced team members, responds to queries, advises and updates customers, influencing when required.

Essential Skills and Experience:

• Degree in a relevant Human Factors subject (Psychology, Human Factors / Ergonomics, Bio-mechanics, or similar) or equivalent (e.g. other qualifications or relevant work experience).
• A knowledge and appreciation of NATS and current and likely future UK ATM operations.
• A basic understanding of the interactions within the organisation and how the department fits into the wider organisation.
• Detailed knowledge of at least one key scientific, technical or analytical technique, data, or tools used in one or more Human Factors areas such as cognitive psychology, ergonomics, design.
• General understanding of the nature and relevance of specialist techniques and methodologies when applied to studies and the ability to apply these to Human Factors.
• Proficient in the use of Microsoft Windows / Office environment, or equivalent and use of appropriate programming languages, databases, statistical packages and models.
• Ability to produce well documented, high quality technical work, and appreciate when work is of a sufficient standard.
• Good communication and presentation skills to peers and managers.
• Good team working skills with an ability to appreciate different points of view.

Additional Vacancy Information:

We are proud to offer a fantastic total reward package to help you thrive both personally and professionally. We have adopted agile working to provide greater flexibility and increased choice over working arrangements, with the opportunity for this role to work in our modern office facilities as well as remotely. We also welcome discussions on flexible and part-time working arrangements.

If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry.