Assistant Manager - Global Business Services

The KPMG GBS function is a cornerstone of our business. Operating from multiple locations, we do work that matters, serving the country with diligence and expertise. KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

In the Global Business Services (GBS) consulting team, we partner with our clients to innovate, realise business outcomes and secure value for the enterprise. We are a team of go-getters, with extensive consulting and industry experience. We work with big brands and well-known clients across Corporates, Private Equity, Infrastructure, Government, Healthcare and Financial Services; and along with our colleagues across the KPMG offerings, we deliver sustainable, transformative and technology enabled solutions for our clients.

Our GBS consulting practice is a priority area for significant and strategic global growth. In a changing world with numerous technology disruptors impacting the workforce, our services are more in demand than ever. We focus on delivering seamless enterprise value through all-round experience, enhanced effectiveness and efficiency cost-saving initiatives. Our mission is to be the leading GBS and Business Process Outsourcing consulting practice in the UK market, to be number one in our focus markets (Public Sector, Consumer, Energy and Banking), and to be recognised as innovators in GBS next generation thinking, solutions, technology and BPO advisory.

What will you be doing?

• Managing projects or work-streams of a small to medium size and complexity (including analysing and interpreting data, drafting report findings and facilitating client meetings).
• Supporting the Firm’s risk management and assurance processes appropriately and effectively.
• Understanding own development needs and proactively seeking out and acting upon feedback to enhance and sustain performance.
• Playing an active role in supporting colleagues within the team and in the wider firm, taking responsibility for cultural improvement and living the KPMG values.
• Business Development: Supporting the establishment and development of relationships both internally within KPMG and externally with clients, as well supporting business development activity to secure future programmes of work.
• Supporting and contributing to the development of proposals and client presentations.
• Supporting the development of market leading materials, leading KPMG’s presence at events, and creating publications for our website on areas of specific expertise.
• Practice Development: Supporting the design and creation of KPMG specific GBS propositions, assets and intellectual property.

What will you need to do it?

• Have experience in consulting or industry with specific relevance to Global Business Services.
• Domain expertise in one or more relevant business processes within GBS e.g. Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics.
• Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with ambiguity.
• Proven track record of delivering high quality outputs, on time and meeting/exceeding client expectations.
• Project management and the ability to organise and prioritise your own work to meet project requirements.
• Ability to interpret data, generate insights and construct solutions.
• Be able to demonstrate an understanding of the GBS operating model including systems, data, processes, controls and governance.
• Have the ability to articulate trends in GBS.
• Have knowledge and understanding of end-to-end GBS processes and their interdependencies to deliver a seamless experience to customers.
• Be an excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior business leadership or clients.
• Have flexibility to travel.
• Holding an accountancy qualification (ACA/ACCA/ICAS/CIMA or equivalent experience) would be preferable.

We are open to talk to talent across the country but our core hubs for this role are: London, Canary Wharf, Newcastle-Upon-Tyne, Bristol, Birmingham, Manchester. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

We want you to bring your full self to work - to make this a place where people from every background thrive. We welcome applications from people who have taken a career break. We’re a member of the Business Disability Forum so please get in touch if you’d like to discuss any adjustments that you might need in the application process - and if you are successful beyond this.