Generic Hub Manager (Ref: 6777)

This position is based at M PRISON BIRMINGHAM, B18 4AS.

Job holders within this Group Profile will be responsible for managing the transactional activity within their relevant administrative Hub. They will line manage staff and apply all Human Resources (HR) related policies and practices and be able to carry out all aspects of people management such as staff management, disciplinary investigations, performance management and staff appraisals. This is a non-operational role which may involve contact with prisoners depending on their area of work.

Typical Tasks Associated With This Group Profile Include:

• Contribute toward the development of local policy, procedures and practice and ensure consistency of application.
• Manage devolved budgets in accordance with the financial procedures outlined in the budget delegation.
• Manage the achievement of Service Delivery Indicators (SDIs) and standards within the work area, verifying and signing off documentation as appropriate.
• Attend relevant unit meetings as required to provide feedback on good practice examples, to promote awareness for better and more efficient ways of working.
• Analyse and act on data collected by the Hub and produce any relevant reports to show findings.
• Ensure that data entered into local and national systems is accurate and in accordance with agreed timescales.
• Monitor performance of the Hub.
• Draft all external and internal communications on behalf of the Hub.
• Provide Head of Function with management information relating to the relevant area.
• Be responsible for the management of all staff within their area. This includes staff performance, development and annual appraisal through to sickness absence management.
• Act as first point of contact for relevant external stakeholders.
• Act as requisitioner or approver dependent on local policy.

Essential Skills/Qualifications/Accreditation/Registration:

Job holders must complete specific training in their specialism once they take up post.

Internal applicants:

• Newly promoted staff to the following Band 5 first line manager roles (Hub Managers, Custodial Managers and Facilities & Services Managers) in Establishments are required to complete a qualification as part of their work objectives where these training packages are available.
• Staff that have mapped or re-graded to Band 5 who have previously worked at an equivalent level will not be required to undertake the qualification.

External applicants:

• All external staff joining as a Band 5 Hub Manager or Facilities and Services Manager in an Establishment are required to complete the qualification where available.

Essential Skills:

• Able to deal effectively and assertively with staff at all levels.
• Able user of MS Word and MS Excel.
• Information collation and analysis.

Behaviours:

• Making Effective Decisions.
• Delivering at Pace.
• Working Together.

Alongside your salary of £34,760, HM Prison & Probation Service contributes £10,069 towards you being a member of the Civil Service Defined Benefit Pension scheme.

Access to learning and development.

A working environment that supports a range of flexible working options to enhance your work-life balance.

A working culture which encourages inclusion and diversity.

A Civil Service pension with an employer contribution of 28.97%.

Annual Leave.

Public Holidays.

Season Ticket Advance.

Selection process details: This vacancy is using Success Profiles and will assess your Behaviours and Strengths.

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard checks.

Nationality requirements:

• This Job Is Broadly Open To The Following Groups:
• UK nationals.
• Nationals of the Republic of Ireland.
• Nationals of Commonwealth countries who have the right to work in the UK.
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS).
• Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS).
• Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020.
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.