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- Tasks: Lead and coach a team while delivering exceptional customer service.
- Company: Join Holland & Barrett, the largest health and wellness retailer in Europe.
- Benefits: Enjoy a competitive salary, 25% discount, and 28 days annual leave pro rata.
- Why this job: Kickstart your retail leadership career with training and growth opportunities in a supportive environment.
- Qualifications: Previous retail experience and strong communication skills are essential.
- Other info: Embrace diversity and wellbeing as part of our EPIC values.
Join to apply for the Supervisor role at Holland & Barrett.
Store Location: Intu Shopping Centre, Derby
Hours: 25 hours per week
Salary: £13.45 per hour, 25% colleague discount, 28-days annual leave pro rata
Are you passionate about customer service? Keen to start your retail leadership career with the largest UK Health and Wellness Retailer?
Our Retail Supervisors are our next generation of leaders, and we will provide you with all the tools to progress. You will assist in leading and coaching our Store Colleagues and act as a role model for world class customer service. You will assist in driving financial performance with sales targets, maintain stock accuracy and ensure full compliance with health and safety.
To become a Health & Wellness specialist you will embark on a training programme that includes our “Qualified to Advise” and “Healthy Expert” qualifications which are accredited by our awarding body to Level 2 and Level 3.
To be successful, we would like you to show us that you have:
- Previous retail experience
- Organisation and planning skills to lead a team of colleagues daily
- Excellent communication
- The ability to work under pressure and handle challenging situations in a fast-paced retail environment
- Passion and enthusiasm for our products
- The ability to complete regular computer-based training to ensure exceptional product knowledge
- The ability to be agile and flexible to multi-task and achieve the best results
We are passionate about helping every colleague thrive across all dimensions of wellbeing, and we are committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures.
Wellness begins with you, start your journey today. At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.
Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Contact Detail:
Holland & Barrett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with Holland & Barrett's products and values. Understanding their commitment to health and wellness will help you connect with the brand during your interactions, showing your genuine passion for their mission.
✨Tip Number 2
Prepare to discuss your previous retail experience in detail. Think of specific examples where you've demonstrated leadership, customer service excellence, or problem-solving skills, as these are key qualities they are looking for in a Supervisor.
✨Tip Number 3
Practice your communication skills. As a Supervisor, you'll need to lead a team and interact with customers effectively. Role-playing scenarios can help you feel more confident in handling challenging situations that may arise in a fast-paced environment.
✨Tip Number 4
Show your enthusiasm for continuous learning. Mention your willingness to complete training programmes like 'Qualified to Advise' and 'Healthy Expert', as this demonstrates your commitment to personal development and aligns with their focus on expertise.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and leadership skills. Emphasise any previous roles where you demonstrated excellent customer service and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellness, as well as your enthusiasm for the Supervisor role. Mention specific examples of how you've successfully led teams or improved customer experiences in past positions.
Highlight Relevant Skills: In your application, clearly outline your organisational and planning skills. Provide examples of how you've handled pressure in fast-paced environments and your ability to multi-task effectively.
Showcase Your Commitment to Training: Mention your willingness to engage in training programmes like 'Qualified to Advise' and 'Healthy Expert'. This shows your commitment to becoming a Health & Wellness specialist and aligns with the company's values.
How to prepare for a job interview at Holland & Barrett
✨Show Your Passion for Customer Service
Holland & Barrett values customer service highly, so be sure to express your enthusiasm for helping customers. Share specific examples from your previous retail experience where you went above and beyond to assist a customer.
✨Demonstrate Leadership Skills
As a Supervisor, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed or motivated a team in the past. Highlight any relevant training or experiences that showcase your ability to lead.
✨Prepare for Situational Questions
Expect questions about handling challenging situations in a fast-paced environment. Think of scenarios where you had to think on your feet or resolve conflicts, and explain how you approached these challenges effectively.
✨Familiarise Yourself with Health & Wellness Products
Since Holland & Barrett is focused on health and wellness, it’s beneficial to have some knowledge about their products. Research their offerings and be ready to discuss why you’re passionate about health and wellness, as well as how you can contribute to their mission.
