Pound Manager

Here at NSL, part of Marston Holding Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live.

You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets. We currently have over 4000 highly trained frontline colleagues and now due to continued growth we have opportunities available in our award-winning teams for a Pound Manager.

To be considered for this role you must hold a CPC Transport Managers qualification.

A Pound Manager is responsible for the vehicle pound and payment centre. They make sure that the pound is secure, and that the vehicles in our care are looked after. Main duties include:

• Manage the Pound team and oversee their work to ensure it is of the highest quality
• Ensure that the team operates efficiently, adheres to procedures, best practice and policy
• Hold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas
• Ensures that the Pound is always secure, and that CCTV Monitoring is fully functional
• Apply due diligence and ensure accurate record keeping of all vehicles brought to the Pound
• Ensures the highest standards of customer service is delivered
• Ensures that drivers are working within the Working Time Directive
• Downloading and recording of tachograph information
• Arranges and manages the servicing and maintenance schedules for the trucks to ensure they are DVSA Compliant
• Attend client meetings to discuss any Pound related issues
• Delivery of all contractual requirements to the satisfaction of NSL and the client

• Excellent Management and Leadership skills of a large team
• CPC Logistics Managers Qualification
• Previous experience in a similar role
• Knowledge of Road Traffic Regulation Act 2004 preferable
• First Class Communication Skills
• Self Motivated
• Customer Focused
• Ability to work on own initiative
• Computer Literate

• Competitive rates of pay
• Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel and socialising to health & wellbeing
• Excellent Reward & Recognition Scheme
• First Class Training & Development Opportunities
• Enhanced Maternity & Paternity package [subject to eligibility criteria]
• Pension Scheme
• Full Uniform provided
• Competitive annual leave allowance
• Regular overtime [optional]

To speak to one of our recruitment colleagues or discuss how your skills or experience may suit the role, apply online today and a member of the team will be in touch soon.

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees.