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For Companies At a Glance
- Tasks: Help customers design their dream kitchens and guide them through the sales process.
- Company: Wren Kitchens is the UK's largest kitchen retailer, known for its family-run values and customer satisfaction.
- Benefits: Enjoy uncapped commission, ongoing training, and clear career progression opportunities.
- Why this job: Join a top-rated workplace where you can unleash your creativity and make a real impact.
- Qualifications: Sales experience is a plus, but passion and ambition are what we truly value.
- Other info: Comprehensive training provided, including a 4-week Academy to kickstart your career.
The predicted salary is between 24000 - 42000 £ per year.
Join to apply for the Kitchen Sales Consultant role at Wren Kitchens.
About The Role
We are seeking a Kitchen Sales Consultant to join our team. Prior kitchen experience is beneficial but not essential, as we provide comprehensive training through our 4-week Kitchen Sales Consultant Training Academy. Your journey begins in the showroom, learning about our products and systems, complemented by an e-learning program. Following this, you'll attend intensive face-to-face training at our purpose-built Training Academy to gain practical skills necessary to serve our customers effectively. After graduation, you'll return to the showroom to create dream kitchens for our clients. During your initial eight weeks post-training, you'll receive full support from colleagues and managers, including plan accuracy checks and coaching.
Key Responsibilities
- Welcome customers, understand their needs, and provide guided pricing for their ideal kitchens.
- Assist customers through the design process and highlight why Wren Kitchens is the preferred choice.
- Schedule appointments for measurements and consultations.
- Capture customer requirements to ensure the design exceeds expectations.
- Create inspirational designs using our 3D CAD software.
- Confirm details with customers and obtain their approval to minimize errors.
- Explain purchase documents clearly to customers.
- Present various finance and payment options.
- Follow up on customer inquiries and appointments.
- Adhere to compliance protocols as directed by management.
What We Offer
- Uncapped commission potential
- Sales incentives
- Paid commission during annual leave
- Ongoing training and career development
- Clear career progression pathways
About You
- Driven and ambitious with a focus on delivering excellent customer service.
- Experience in sales and customer service roles such as Account Manager, Business Development Executive, or Kitchen Design Consultant.
- Available to work 34 hours per week, including weekends and evenings for promotional activities.
- Subject to a basic criminal record check as per DBS policy.
About The Company
Wren Kitchens is a passionate, family-run business dedicated to customer satisfaction. In less than ten years, it has become the UK’s largest kitchen retailer with 78 showrooms nationwide and plans for further expansion. Recognized as the top-rated retail workplace in the UK, Wren has received numerous accolades for growth and workplace excellence.
Kitchen Sales Consultant (Copy) employer: Wren Kitchens
Contact Detail:
Wren Kitchens Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen Sales Consultant (Copy)
✨Tip Number 1
Familiarise yourself with Wren Kitchens' product range and design philosophy. Understanding their offerings will help you engage customers more effectively and demonstrate your enthusiasm for the brand.
✨Tip Number 2
Practice using 3D CAD software if you have access to it. Even basic familiarity with design tools can set you apart, showing your commitment to learning and your ability to create inspiring kitchen designs.
✨Tip Number 3
Prepare to discuss your previous sales and customer service experiences in detail. Highlight specific examples where you exceeded customer expectations or achieved sales targets, as this will demonstrate your suitability for the role.
✨Tip Number 4
Be ready to showcase your passion for customer service during the interview. Wren Kitchens values a customer-centric approach, so share stories that illustrate how you've gone above and beyond to assist clients in the past.
We think you need these skills to ace Kitchen Sales Consultant (Copy)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Kitchen Sales Consultant position. Tailor your application to highlight how your skills and experiences align with what Wren Kitchens is looking for.
Highlight Relevant Experience: Even if you don't have direct kitchen experience, emphasise any sales or customer service roles you've held. Use specific examples to demonstrate your ability to understand customer needs and provide excellent service.
Show Enthusiasm for Training: Mention your willingness to participate in the comprehensive training provided by Wren Kitchens. Express your eagerness to learn and develop your skills, as this shows you're committed to growing within the company.
Craft a Compelling Cover Letter: Write a cover letter that not only summarises your CV but also conveys your passion for kitchen design and customer service. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at Wren Kitchens
✨Know Your Products
Familiarise yourself with Wren Kitchens' product range before the interview. Understanding the features and benefits of their kitchens will help you demonstrate your enthusiasm and knowledge during the conversation.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Highlight how you understood customer needs and provided tailored solutions, as this role heavily focuses on delivering excellent service.
✨Practice Design Software
If you have access to 3D CAD software, practice using it before your interview. Being able to discuss design concepts and show familiarity with the tools used in the role will set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions about the training process and career progression at Wren Kitchens. This shows your genuine interest in the role and helps you understand how you can grow within the company.
