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- Tasks: Lead and optimise third-party supplier performance while driving innovation and efficiency.
- Company: Join OVO, a mission-driven company tackling the climate crisis with diverse teams.
- Benefits: Enjoy a competitive salary, flexible pay, health packages, and lifestyle discounts.
- Why this job: Be part of a team making a real impact on the planet's future.
- Qualifications: Experience in third-party performance management and strong communication skills required.
- Other info: Hybrid working model with opportunities for personal growth and development.
The predicted salary is between 43500 - 57000 £ per year.
Join to apply for the Supplier Performance Manager role at OVO.
Location: Hub Based - Hybrid for all
Salary banding: £43,500 - £57,000
Experience: Expert
Working pattern: Full-Time
Reporting to: Amy Jacobs
Sponsorship: Unfortunately we are unable to offer sponsorship for this role.
This role in 3 words: Leading, Collaborating, Solving
Top 3 qualities for this role: Innovative, Organised, Problem Solver
Where you’ll work: Depending on the needs of your business area, we expect hub-based people to be in the office at least once a week, and to attend OVO Connection events in-person. You’ll be assigned to the closest of our three hub offices: Bristol, Glasgow, or London, unless your role requires field-based work. Each hub offers accessible spaces to work, designed to inspire and connect teams.
Our commitment to diversity: At OVO, we are on a mission to solve the climate crisis. We value diverse backgrounds and experiences to help us change the world.
Teamwork for the planet: Our work revolves around Plan Zero. The team you join plays a key role in this mission. We seek individuals who can help shape the Energy Operations team and adapt to industry changes. This role is vital for overcoming marketplace challenges.
This role in a nutshell: The Supplier Performance Manager ensures the performance and efficiency of our third-party partners. Responsibilities include:
- Reporting, trend analysis, stakeholder communication, and implementing improvement initiatives when performance issues arise.
- Leading performance with key suppliers, optimizing operations, and ensuring strategic alignment and innovation.
Your key outputs include:
- Developing and implementing a partner roadmap for efficiency and strategic alignment.
- Monitoring and managing third-party vendor performance against SLAs and KPIs.
- Identifying and addressing performance gaps with corrective actions.
- Conducting performance reviews and providing feedback.
- Anticipating and mitigating operational risks.
- Maintaining performance dashboards and reports.
- Analyzing data to identify improvement areas.
- Driving offshore partner output aligned with business goals.
- Streamlining workflows across onshore, offshore, and third parties.
- Driving cost efficiency and throughput improvements.
- Reporting performance insights to stakeholders.
- Ensuring data accuracy and integrity.
- Managing budgets and expenses.
- Fostering strong relationships with third parties.
- Leading meetings and communication with partners.
- Staying updated on industry best practices.
- Leading change projects affecting third-party performance.
You’ll be successful if you:
- Have proven experience in third-party performance management, reducing waste and failures.
- Can develop productive stakeholder relationships and influence outcomes.
- Manage multiple priorities amidst change and ambiguity.
- Are proactive, ambitious, and challenge-driven.
- Prioritize customer benefits in processes.
- Have experience with third-party partnerships.
- Are an excellent communicator adaptable to all organizational levels.
What’s in it for you? Salary: £43,500 - £57,000, plus a 15% bonus based on collective performance. We offer flexible pay, including 9% Flex Pay, with contributions to your pension, benefits, and options for additional perks. Benefits include holidays, health and wellbeing packages, lifestyle discounts, home and commute schemes, and inclusion initiatives. We value diversity and inclusion, supporting you to belong and thrive at OVO. We encourage applications even if you don’t meet every requirement. Feel free to share any additional needs on your application to help us support you better.
Supplier Performance Manager employer: OVO
Contact Detail:
OVO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Performance Manager
✨Tip Number 1
Familiarise yourself with OVO's mission and values, especially their commitment to solving the climate crisis. Demonstrating your alignment with their goals during interviews can set you apart as a candidate who truly understands the company's purpose.
✨Tip Number 2
Prepare specific examples of how you've successfully managed third-party performance in the past. Highlight instances where you've identified performance gaps and implemented corrective actions, as this will showcase your problem-solving skills and innovative mindset.
✨Tip Number 3
Network with current or former employees of OVO, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Stay updated on industry best practices related to supplier performance management. Being knowledgeable about the latest trends and technologies can demonstrate your commitment to continuous improvement and innovation, which are key qualities for this role.
We think you need these skills to ace Supplier Performance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in third-party performance management. Use keywords from the job description, such as 'stakeholder communication', 'performance reviews', and 'data analysis' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for OVO's mission to solve the climate crisis. Highlight your innovative problem-solving skills and provide examples of how you've successfully managed supplier performance in the past.
Showcase Relevant Achievements: When detailing your work experience, focus on specific achievements that align with the responsibilities of the Supplier Performance Manager role. Quantify your successes, such as improvements in efficiency or cost savings, to make a strong impact.
Prepare for Potential Questions: Anticipate questions related to your experience with third-party partnerships and performance management. Be ready to discuss how you have addressed performance gaps and implemented improvement initiatives in previous roles.
How to prepare for a job interview at OVO
✨Showcase Your Problem-Solving Skills
As a Supplier Performance Manager, you'll need to demonstrate your ability to identify and address performance gaps. Prepare examples from your past experiences where you've successfully solved complex problems or improved processes.
✨Highlight Your Organisational Abilities
This role requires excellent organisational skills to manage multiple priorities. Be ready to discuss how you prioritise tasks and manage your time effectively, especially in a fast-paced environment.
✨Demonstrate Your Innovative Thinking
OVO values innovation, so think of ways you've introduced new ideas or improvements in previous roles. Share specific instances where your innovative approach led to better outcomes or efficiencies.
✨Prepare for Stakeholder Engagement
Strong communication and relationship-building skills are crucial. Be prepared to discuss how you've successfully managed stakeholder relationships in the past, and how you would approach this in the context of third-party partnerships.
