Community Impact Coordinator

Overview

The Community Impact Coordinator is responsible for developing and implementing educational, social, and empowering on-site programming that enhances the quality of life for our residents while improving overall property operations. They provide resources and referrals to residents to community agencies and programs that will help meet the residents’ needs and aid them in being successful tenants. They ensure compliance with all reporting agencies.

Responsibilities

1. Coordinate the implementation of supportive service plans and the delivery of needed and appropriate programming and services at all assigned properties.
2. Maintain compliance with supportive service program requirements specific to each development. Ensure that each assigned property meets the PMC Scorecard requirements and that all PMC, state, and federal reporting is completed on time.
3. Assess residents’ needs and facilitate access to services and/or provide resources for residents.
4. Educate residents on lease obligations to assist them in being more successful tenants.
5. Proactively address rental delinquency issues, housekeeping issues, and resident-related issues that could contribute to high resident turnover or property damage.
6. Identify, network, and collaborate with community agencies to provide programming and services that will educate and enhance the quality of residents’ lives.

Qualifications

Performance Metrics

• All PMC, state, and federal reporting is completed on time.
• All supportive service program requirements are in compliance.
• Supportive service programming is of quality and meets the PMC Supportive Service Scorecard standards.
• Improved property operations through supportive service provision.

Required Education and Experience:

• Bachelor’s degree in Social Services or a related field, or two to three years of experience in the social service field or a related area.
• Requires a valid driver’s license, an insured vehicle, and the ability to travel (between properties, for on-call emergencies, trainings, etc.).

Working Conditions:

• Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
• Ability to work at property locations within or near transitional neighborhoods – again with the support of PMC.
• Ability to climb stairs, use elevators, bend, squat, and reach overhead.

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