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- Tasks: Support front office operations by troubleshooting and resolving application issues.
- Company: Goldman Sachs is a leading global investment banking and securities firm with a rich history since 1869.
- Benefits: Enjoy diverse training opportunities, wellness programs, and a commitment to diversity and inclusion.
- Why this job: Join a dynamic team in a fast-paced environment, making a real impact on financial markets.
- Qualifications: Bachelor's degree and five years of software development experience required; coding skills in Java or Python preferred.
- Other info: Flexible work arrangements and a focus on personal growth make this role unique.
The predicted salary is between 43200 - 72000 £ per year.
TEAM/ROLE: Application Support Specialist
WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritise client interests and uphold values of integrity, excellence, innovation, and teamwork.
TEAM OVERVIEW: The FICC team operates in a dynamic trading environment with diverse financial products. We seek passionate candidates with strong communication skills, coding experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation.
ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include:
- Analysing and resolving application issues
- Debugging code and identifying root causes
- Communicating with users, developers, and stakeholders
- Improving application stability and performance
- Automating processes using Engineering tools
- Participating in change management
- Creating runbooks and user documentation
- Managing support tickets
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience
MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB:
- Practical use of Data Structures
- Problem-solving in development or production environments
- Proficiency in Java or Python, Shell script, Linux, SQL, Sybase ASE/IQ
- Ability to read and debug code
- Experience in software release and change management
- Strong communication skills
OPTIONAL SKILLS OR QUALIFICATIONS (NICE TO HAVE):
- Financial services industry experience
- Knowledge of Fixed Income products
- Degree in Computer Science
Application Support Specialist - Global Banking & Markets - Birmingham - Associate employer: WeAreTechWomen
Contact Detail:
WeAreTechWomen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist - Global Banking & Markets - Birmingham - Associate
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Java, Python, and SQL. Having hands-on experience or projects that showcase your skills in these areas can set you apart from other candidates.
✨Tip Number 2
Brush up on your problem-solving skills, especially in development or production environments. Be prepared to discuss past experiences where you've successfully resolved technical issues, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Network with current or former employees of Goldman Sachs, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare to discuss your experience with change management and software release processes. Being able to articulate your understanding of these concepts will show that you're ready to contribute effectively to the team from day one.
We think you need these skills to ace Application Support Specialist - Global Banking & Markets - Birmingham - Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support, coding skills, and problem-solving abilities. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that align with the responsibilities listed, such as managing incidents or improving application stability.
Showcase Technical Skills: In your application, emphasise your proficiency in Java or Python, as well as your experience with SQL and Linux. Provide examples of how you've used these skills in previous roles to solve technical issues.
Highlight Communication Abilities: Since strong communication skills are essential for this role, include examples of how you've effectively communicated with users, developers, and stakeholders in past positions. This will demonstrate your ability to work collaboratively in a team environment.
How to prepare for a job interview at WeAreTechWomen
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in Java or Python, as well as your experience with SQL and Linux. Be prepared to discuss specific projects where you used these skills to solve problems or improve processes.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled complex issues in development or production environments. Discuss the steps you took to identify root causes and how you resolved them, showcasing your analytical thinking.
✨Communicate Effectively
Since strong communication skills are essential for this role, practice explaining technical concepts in a clear and concise manner. Be ready to discuss how you've communicated with users and stakeholders in previous roles.
✨Understand the Financial Services Landscape
Familiarise yourself with the financial services industry, particularly Fixed Income products. Showing that you have a grasp of the sector will demonstrate your commitment and interest in the role at Goldman Sachs.
