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- Tasks: Manage exciting advertising and design projects for top clients like Network Rail and Glen’s Vodka.
- Company: Join The Leith Agency, Scotland’s leading creative agency with a vibrant culture and innovative spirit.
- Benefits: Enjoy perks like a cycle to work scheme, private health insurance, and even access to our own boat!
- Why this job: Be part of a collaborative team that values creativity and client satisfaction in a fast-paced environment.
- Qualifications: 2-3 years of experience in account management, with strong client service and communication skills.
- Other info: Willingness to travel and work flexible hours is required; enjoy regular company events and mentoring opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We’re The Leith Agency - Scotland’s leading creative agency. We have offices in Edinburgh and Manchester. Established in 1984, Leith delivers its trademark bold ideas through advertising and design, digital, experiences, social and health. For this role, your focus will be Advertising, Social and Design working with incredible clients, including Network Rail, Glen’s Vodka, ScotRail, National Trust for Scotland and East Midlands Railway.
We’re looking for a Senior Account Manager who is ideally based in or within commuting distance of Edinburgh to work within the Client Services team to deliver Advertising and Design projects across various channels/formats such as Film, radio, OOH, experiential and digital. You’ll be confident in managing all aspects of a project life cycle, with at least 2-3 years of experience either agency or client side. Experience in a creative agency environment would be beneficial but is not compulsory.
You’ll thrive on working with talented people to deliver great results for our clients, bringing teams on the journey with you, and be adept at staying on top of the detail and project commercials. We are looking for someone with a proven track record of exceptional client service, willing to go the extra mile to exceed client expectations, solutions driven and thrives in a fast-paced environment.
Key responsibilities include:
- Being seen as the main point of contact for your projects and building trust, confidence and developing strong relationships with your clients.
- Helping to develop winning strategies for them working closely with our strategy team.
- Presenting strategy and creative work to our clients and ensuring clarity on how to develop these.
- Facilitating status meetings with the team and supporting their needs while helping remove any blockers to getting work through the agency.
- Keeping clients and the internal team fully informed of the progress of all work and any changes that may occur to the scope of work.
- Working closely with creatives, designers and producers as well as external suppliers to deliver best in class Advertising and Design products.
- Being an effective manager of Account Executive/Managers who report into you, providing them with a clear path of progression.
Qualifications:
- Ability to manage multiple projects at one time.
- Able to bring your projects in on time and within budget.
- Outstanding client service skills, always willing to go the extra mile to ensure client satisfaction.
- Strong creative writing abilities and able to communicate with stakeholders at all levels effectively and confidently.
- Excellent verbal and written communication skills and number crunching.
- The ability to work in an open, collaborative and respectful manner with colleagues and clients.
- The ability to develop good relationships across the agency and our wider group of companies.
- Happy to get "stuck in" to events at every level.
- The role sometimes requires weekend/evening and unsociable hours.
- Be willing to travel within Scotland, UK and internationally, including regular overnight stays.
Benefits:
- Work at an award-winning agency with smart people who have a huge variety of skills.
- Part of an inclusive, collaborative and super social culture.
- A nice office right on The Shore of Leith.
- A cycle to work scheme to save you cash for saving the planet.
- Electric vehicle scheme, saving 30% - 40% on leasing an EV.
- Quarterly, company-wide events featuring all kinds of bold thinkers.
- Free weekly yoga.
- Enhanced maternity/paternity leave and shared parental leave.
- Vitality Private Health Insurance.
- Mentoring Schemes that allow you to reach your full potential.
- Generous Annual Leave Entitlement + Your birthday off.
- Annual discretionary bonus.
- A boat, yes you heard that right! Our own boat docked at the Leith shore where we host client meetings and parties.
- Part of a thriving, innovative, supportive marketing and research scene with strong connections to the MRS, IPA & Marketing Society.
Contact Detail:
Leith Agency Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Manager
✨Tip Number 1
Familiarise yourself with The Leith Agency's recent projects and clients. Understanding their work will help you speak confidently about how your experience aligns with their needs during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of The Leith Agency on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial in your conversations.
✨Tip Number 3
Prepare to discuss specific examples of how you've exceeded client expectations in past roles. Highlighting your proven track record in client service will resonate well with the hiring team.
✨Tip Number 4
Showcase your ability to manage multiple projects by discussing your organisational skills and any tools you use to keep track of progress. This will demonstrate your readiness for the fast-paced environment at The Leith Agency.
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, particularly within creative agencies. Emphasise your ability to manage multiple projects and deliver exceptional client service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for advertising and design. Mention specific clients or projects you admire from The Leith Agency and explain how your skills align with their needs.
Showcase Your Communication Skills: Since the role requires excellent verbal and written communication, consider including examples of how you've effectively communicated with clients and stakeholders in past roles.
Highlight Your Teamwork Experience: The position involves working closely with creatives and other team members. Share experiences where you've successfully collaborated on projects, demonstrating your ability to build strong relationships.
How to prepare for a job interview at Leith Agency Limited
✨Know Your Clients
Familiarise yourself with the key clients that The Leith Agency works with, such as Network Rail and Glen’s Vodka. Understanding their brand values and recent campaigns will help you demonstrate your interest and ability to manage client relationships effectively.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing multiple projects simultaneously. Highlight specific examples where you successfully delivered projects on time and within budget, as this is crucial for the Senior Account Manager role.
✨Demonstrate Creative Collaboration
Since the role involves working closely with creatives and designers, share examples of how you've collaborated with creative teams in the past. Emphasise your ability to facilitate communication and remove blockers to ensure smooth project delivery.
✨Prepare for Strategy Presentation
Expect to present strategies and creative work during the interview. Practice articulating your thought process clearly and confidently, as well as how you would ensure clarity on project development with clients and internal teams.
