Senior Administrator

Senior Administrator

Grays Full-Time 29000 - 40600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support daily operations in a fast-paced environment, handling client inquiries and logistics.
  • Company: Join SGS, the global leader in testing, inspection, and certification, committed to sustainability and integrity.
  • Benefits: Enjoy perks like private medical cover, performance bonuses, and extra leave for your birthday.
  • Why this job: Be part of a dynamic team where no two days are the same, fostering collaboration and growth.
  • Qualifications: Strong admin and customer service experience preferred; must be organised and proactive.
  • Other info: SGS values diversity and offers equal opportunities for all applicants.

The predicted salary is between 29000 - 40600 £ per year.

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability. SGS’s Natural Resources business line powers the mining, energy, and resource sectors with expert testing, inspection, and certification. From exploration to trade, SGS helps clients boost efficiency, stay compliant, and reduce risk—backed by cutting-edge labs, digital tools, and a global network.

We are currently seeking a proactive and detail-oriented Operations Coordinator to join our dynamic Trade Inspection Services team. This role is essential in supporting the administrative and operational functions that ensure the smooth day-to-day running of our Agriculture and Minerals Trade and Logistics Department. As the first point of contact for clients and site visitors, you'll play a key part in maintaining our high standards of service and safety. This is a varied and rewarding role where no two days are the same – ideal for someone who thrives in a fast-paced environment and enjoys working collaboratively.

Key Responsibilities:

  • Provide comprehensive administrative and operational support to the department
  • Respond promptly and professionally to client enquiries
  • Greet and manage visitors to the site, ensuring adherence to all safety protocols
  • Support the coordination of trade logistics and inspection services
  • Maintain accurate records and ensure smooth communication between teams
  • Use Microsoft Office and internal databases to manage daily tasks

Qualifications:

We are looking for a candidate with strong administrative experience and a background in customer service – ideally within a shipping, logistics, or trade environment. You will be confident, well-organised, and able to manage your workload effectively.

Essential Skills & Qualifications:

  • Proven experience in administration and customer service
  • Excellent planning, organisational and communication skills
  • A proactive team player with a flexible and adaptable approach
  • A willingness to learn and embrace professional development

Additional Information:

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

  • Performance related bonus (discretionary and subject to eligibility criteria)
  • Private medical cover (subject to eligibility criteria)
  • Generous Annual Leave allowance (increasing with service) plus bank holidays
  • Enhanced maternity/paternity and adoption pay
  • Length of Service Awards
  • An additional day off for your birthday
  • Discounted Gym Membership

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly.

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Contact Detail:

SGS Société Générale de Surveillance SA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Administrator

Tip Number 1

Familiarise yourself with SGS's core values and mission. Understanding their commitment to sustainability, quality, and integrity will help you align your responses during the interview, showcasing that you're a good fit for their culture.

Tip Number 2

Highlight your experience in administrative roles, especially in logistics or trade environments. Be ready to discuss specific examples of how you've successfully managed operations or improved processes in previous positions.

Tip Number 3

Prepare to demonstrate your customer service skills. Since you'll be the first point of contact for clients and visitors, think of scenarios where you've effectively handled inquiries or resolved issues to ensure a positive experience.

Tip Number 4

Showcase your proficiency in Microsoft Office and any relevant databases. Being able to discuss how you've used these tools to manage tasks efficiently will give you an edge, as these skills are essential for the role.

We think you need these skills to ace Senior Administrator

Administrative Skills
Customer Service Skills
Organisational Skills
Communication Skills
Proactive Approach
Attention to Detail
Time Management
Team Collaboration
Microsoft Office Proficiency
Logistics Coordination
Record Keeping
Problem-Solving Skills
Adaptability
Client Relationship Management

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Senior Administrator position. Tailor your application to highlight how your experience aligns with these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your administrative experience and customer service background. Use bullet points to make it easy to read, and include specific examples of your achievements in previous roles.

Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention why you are interested in working for SGS and how your skills can contribute to their mission of quality and integrity.

Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Senior Administrator role.

How to prepare for a job interview at SGS Société Générale de Surveillance SA

Research SGS and Its Values

Before your interview, take some time to understand SGS's mission and values. Familiarise yourself with their commitment to sustainability, quality, and integrity. This will help you align your answers with their core principles and demonstrate your genuine interest in the company.

Prepare for Common Interview Questions

Anticipate questions related to your administrative experience and customer service skills. Be ready to discuss specific examples of how you've handled client enquiries or managed logistics in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.

Showcase Your Organisational Skills

As a Senior Administrator, strong organisational skills are crucial. Be prepared to discuss how you prioritise tasks and manage your workload. You might even want to bring examples of tools or methods you use to stay organised, such as project management software or scheduling techniques.

Demonstrate Your Team Player Attitude

SGS values collaboration, so be sure to highlight your ability to work well within a team. Share experiences where you've successfully collaborated with colleagues or contributed to a team project. Emphasising your adaptability and willingness to support others will resonate well with the interviewers.

Senior Administrator
SGS Société Générale de Surveillance SA
Location: Grays
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