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- Tasks: Coordinate vehicle dispatch and manage driver schedules to ensure top-notch customer service.
- Company: Join Stericycle, a leader in compliance-based solutions for health and environmental safety.
- Benefits: Enjoy perks like a contributory pension scheme, life insurance, and access to self-development resources.
- Why this job: Be part of a mission-driven team that protects health and well-being while developing your skills.
- Qualifications: High school diploma required; strong organisational skills and good communication are essential.
- Other info: Flexible hours with on-call duties; ideal for those seeking a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose: The Service Coordinator will be responsible for the safe dispatch of all vehicles on a daily basis to meet or exceed customer service expectations. To ensure the continued delivery of a timely and accurate service to all customers - this will involve the effective use of resources and manpower available. This role will be required to provide out of hours on call duties, on a rota basis as required.
Key Job Activities:
- Weekly and daily KPI reports.
- Manage drivers on a daily basis resolve any issue they may have.
- Work with customer service dealing with salesforce enquiries.
- Planning driver schedules.
- Generating paperwork for drivers.
- Control drivers' holidays and arrange route cover.
- Manage stock levels on site and order replacement stock using Proactis (site specific).
- Unloading of stock deliveries (site specific).
- Organise vehicle servicing and maintenance.
- Manage any vehicle breakdowns.
- Delivery and collection of vehicles from garages and hire companies.
- Downloading of vehicle Tacho units and cameras.
- Monitor vehicle damage.
- Cover Service Administrators.
- Arrange permit to works for onsite contractors.
- Monitor and control absence.
- Complete accident and incident forms and submit within set time limits.
- Ensure regular driver assessments and work observations are completed.
Education: Required Education: High School or equivalent.
Experience (EMEAA): Good organisation skills and attention to detail. Good communicator both written and verbal. Ability to work without supervision. Ability to manage time and complete multi tasks in line with timescales. Reasonable knowledge of information technology especially Microsoft Excel and e-mail. Self-motivated, reliable and enthusiastic. A team player and motivator, able to work effectively under pressure and who is looking for a challenge.
Certifications and/or Licences Preferred: CPC Qualified, LGV Licence and ADR Licence would be an advantage.
Benefits: Stericycle offers you: Contributory Pension Scheme, Life Insurance, Cycle to Work Scheme, Access to SteriCares, our employee support fund, Stericycle University - Our online library of self-development & learning, Annual performance related pay review, Referral Scheme (Earn by introducing people in your network to the Stericycle family), Flu voucher, Eye Test voucher and more...
This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws.
Contact Detail:
Association of Collegiate Conference and Events Directors-International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator Job Details | Stericycle
✨Tip Number 1
Familiarise yourself with Stericycle's mission and values. Understanding their commitment to health, safety, and environmental protection will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Brush up on your organisational skills and time management techniques. As a Service Coordinator, you'll need to juggle multiple tasks, so being able to showcase your ability to prioritise and manage time effectively will be crucial.
✨Tip Number 3
Prepare to discuss your experience with customer service and communication. Since the role involves managing drivers and liaising with customers, having examples ready that highlight your communication skills will set you apart.
✨Tip Number 4
If you have any relevant certifications, such as CPC or LGV licences, make sure to mention them during your discussions. These qualifications can give you an edge over other candidates and show your commitment to the industry.
We think you need these skills to ace Service Coordinator Job Details | Stericycle
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Coordinator at Stericycle. Familiarise yourself with the key job activities and required skills to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience that aligns with the role. Focus on your organisational skills, communication abilities, and any relevant certifications like CPC or LGV Licences.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position and the company. Mention how your skills and experiences make you a perfect fit for the Service Coordinator role and how you can contribute to Stericycle's mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Coordinator position.
How to prepare for a job interview at Association of Collegiate Conference and Events Directors-International
✨Understand the Company Mission
Before your interview, make sure you understand Stericycle's mission to protect health and well-being. Familiarise yourself with their services and how they contribute to compliance-based solutions. This will show your genuine interest in the company and its goals.
✨Highlight Your Organisational Skills
As a Service Coordinator, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or resolved issues efficiently. This will demonstrate your ability to handle the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in high-pressure situations. Think of scenarios where you had to manage drivers, resolve conflicts, or handle unexpected challenges. Practising these responses will help you articulate your thought process during the interview.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've communicated with team members or customers in the past. Highlight your written and verbal communication skills, as well as your ability to work collaboratively with others.
