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- Tasks: Coordinate vehicle dispatch and manage driver schedules to ensure top-notch customer service.
- Company: Join Stericycle, a leader in compliance-based solutions for health and environmental safety.
- Benefits: Enjoy perks like a contributory pension scheme, life insurance, and access to self-development resources.
- Why this job: Be part of a mission-driven team that protects health and well-being while developing your skills.
- Qualifications: High school education required; strong organisational skills and good communication are essential.
- Other info: Flexible working hours with on-call duties; perfect for those seeking a dynamic work environment.
The predicted salary is between 28800 - 43200 £ per year.
About Us: Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one's identity. Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose: The Service Coordinator will be responsible for the safe dispatch of all vehicles on a daily basis to meet or exceed customer service expectations. To ensure the continued delivery of a timely and accurate service to all customers - this will involve the effective use of resources and manpower available. This role will be required to provide out of hours on call duties, on a rota basis as required.
Key Job Activities:
- Weekly and daily KPI reports.
- Manage drivers on a daily basis resolve any issue they may have.
- Work with customer service dealing with salesforce enquiries.
- Planning driver schedules.
- Generating paperwork for drivers.
- Control drivers' holidays and arrange route cover.
- Manage stock levels on site and order replacement stock using Proactis (site specific).
- Unloading of stock deliveries (site specific).
- Organise vehicle servicing and maintenance.
- Manage any vehicle breakdowns.
- Delivery and collection of vehicles from garages and hire companies.
- Downloading of vehicle Tacho units and cameras.
- Monitor vehicle damage.
- Cover Service Administrators.
- Arrange permit to works for onsite contractors.
- Monitor and control absence.
- Complete accident and incident forms and submit within set time limits.
- Ensure regular driver assessments and work observations are completed.
Education: Required Education: High School or equivalent.
Experience (EMEAA): Good organisation skills and attention to detail. Good communicator both written and verbal. Ability to work without supervision. Ability to manage time and complete multi tasks in line with timescales. Reasonable knowledge of information technology especially Microsoft Excel and e-mail. Self-motivated, reliable and enthusiastic. A team player and motivator, able to work effectively under pressure and who is looking for a challenge.
Certifications and/or Licences Preferred: CPC Qualified, LGV Licence and ADR Licence would be an advantage.
Benefits: Stericycle offers you: Contributory Pension Scheme, Life Insurance, Cycle to Work Scheme, Access to SteriCares, our employee support fund, Stericycle University - Our online library of self-development & learning, Annual performance related pay review, Referral Scheme (Earn by introducing people in your network to the Stericycle family), Flu voucher, Eye Test voucher and more...
This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws.
Service Coordinator Job Details | Stericycle employer: Association of Collegiate Conference and Events Directors-International
Contact Detail:
Association of Collegiate Conference and Events Directors-International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator Job Details | Stericycle
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Service Coordinator, such as managing driver schedules and handling customer service inquiries. This will help you demonstrate your understanding of the role during any discussions or interviews.
✨Tip Number 2
Highlight your organisational skills and attention to detail in conversations with our team. Being able to manage multiple tasks effectively is crucial for this position, so share examples from your past experiences that showcase these abilities.
✨Tip Number 3
If you have experience with Microsoft Excel or similar software, be sure to mention it. Proficiency in IT tools is important for generating reports and managing stock levels, so showing your comfort with technology can set you apart.
✨Tip Number 4
Demonstrate your ability to work under pressure by discussing any relevant experiences where you successfully managed tight deadlines or challenging situations. This will show us that you can thrive in a fast-paced environment like Stericycle.
We think you need these skills to ace Service Coordinator Job Details | Stericycle
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Coordinator position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in logistics, customer service, or team management. Use specific examples to demonstrate your organisational skills and ability to manage multiple tasks effectively.
Showcase Communication Skills: Since good communication is key for this role, ensure your application reflects your written and verbal communication abilities. Consider including examples of how you've successfully communicated with teams or customers in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for the Service Coordinator role.
How to prepare for a job interview at Association of Collegiate Conference and Events Directors-International
✨Understand the Company Mission
Before your interview, make sure you understand Stericycle's mission to protect health and well-being. Familiarise yourself with their services and how they contribute to compliance-based solutions. This will show your genuine interest in the company and its goals.
✨Highlight Your Organisational Skills
As a Service Coordinator, strong organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or resolved scheduling conflicts. This will demonstrate your ability to handle the demands of the role.
✨Showcase Your Communication Skills
Effective communication is key in this position. Practice articulating your thoughts clearly and concisely. You might be asked about how you would handle communication with drivers or customers, so think of scenarios where you effectively communicated under pressure.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding managing driver schedules or handling vehicle breakdowns. Prepare by thinking through potential scenarios and how you would approach them, showcasing your critical thinking and decision-making skills.
