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- Tasks: Assist in managing the box office and ticketing for Almeida Theatre productions.
- Company: Almeida Theatre is renowned for producing high-quality, thought-provoking theatre in Islington, London.
- Benefits: Enjoy a competitive salary, a vibrant work environment, and opportunities for professional growth.
- Why this job: Join a creative team dedicated to bold storytelling and making an impact in the arts.
- Qualifications: 3+ years in a theatre box office role with strong customer service and communication skills.
- Other info: We value diversity and encourage applications from underrepresented groups.
The predicted salary is between 30000 - 38000 £ per year.
The Almeida Theatre is seeking an Assistant Box Office Manager. We are looking for someone who is passionate about theatre and wants to build a career in Box Office Management. You will work closely with data within Tessitura, training staff as required and supporting the Box Office Manager in the configuration and set up of all ticketing for Almeida productions and other events.
The Assistant Box Office Manager will also support the Finance Team to ensure the accuracy of financial reconciliation and provide regular reports to share with the relevant senior managers.
About You
Essential Experience/Skills:
- At least 3 years' experience of working in a professional theatre Box Office, in a supervisory role.
- An understanding of Data Protection law and PCI regulations.
- Experience of working with the different departmental functions of a subsidised arts organisation, particularly Marketing, Development and Participation.
- Excellent communication and customer service skills.
- Experience of cash handling.
- Practical equality and disability awareness skills.
The Almeida Theatre is an equal opportunities employer and our aim is to create a diverse and inclusive working environment which reflects the city we live and work in and the communities and audiences that we engage with. The recruitment process is open to all. We are especially interested in hearing from candidates who are ethnically diverse, deaf and disabled, neurodivergent or working class as we want our team and our work to be informed and representative of the diverse community it serves.
Please click the APPLY button to fill out the application form. Candidates with the relevant experience or job titles of: Senior Box Office Advisor, Customer Service Advisor, Box Office Advisor, Customer Service Supervisor, Customer Service Team Leader, Ticket Sales Advisor, Box Office Supervisor, Ticket Sales Supervisor, Ticket Sales Manager may also be considered for this role.
Contact Detail:
ALMEIDA THEATRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Box Office Manager
✨Tip Number 1
Familiarise yourself with the Almeida Theatre's productions and events. Understanding their artistic vision and recent shows will help you demonstrate your passion for theatre during interviews.
✨Tip Number 2
Network with current or former employees of the Almeida Theatre. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial in your application process.
✨Tip Number 3
Brush up on your knowledge of Tessitura and other ticketing systems. Being well-versed in these tools will show your readiness to take on the role and support the Box Office Manager effectively.
✨Tip Number 4
Prepare to discuss your experience with financial reconciliation and customer service. Highlight specific examples that showcase your skills in these areas, as they are crucial for the Assistant Box Office Manager position.
We think you need these skills to ace Assistant Box Office Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Box Office Manager. Familiarise yourself with the Almeida Theatre's mission and values to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in a professional theatre Box Office, particularly any supervisory roles. Mention specific achievements or projects that demonstrate your skills in customer service and data management.
Show Passion for Theatre: Express your enthusiasm for theatre in your application. Share any personal experiences or insights that illustrate your commitment to the arts and how they align with the Almeida Theatre's vision.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at ALMEIDA THEATRE
✨Show Your Passion for Theatre
Make sure to express your enthusiasm for theatre during the interview. Share specific examples of productions that have inspired you and how they relate to your desire to work at Almeida Theatre.
✨Demonstrate Your Data Skills
Since the role involves working with Tessitura, be prepared to discuss your experience with data management and ticketing systems. Highlight any relevant projects where you successfully managed data or improved processes.
✨Understand Financial Reconciliation
Familiarise yourself with financial reconciliation processes, as this is a key part of the role. Be ready to discuss your experience in cash handling and how you ensure accuracy in financial reporting.
✨Emphasise Communication and Customer Service
The Assistant Box Office Manager will need excellent communication skills. Prepare to share examples of how you've provided outstanding customer service in previous roles, especially in a supervisory capacity.
