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For Companies At a Glance
- Tasks: Assist in daily branch management and lead a dynamic team.
- Company: Join Wasabi, a passionate team creating fresh and authentic food experiences.
- Benefits: Enjoy free meals, discounts, bonuses, and a supportive work environment.
- Why this job: Be part of an innovative team that values creativity and personal growth.
- Qualifications: Experience in hospitality, strong problem-solving skills, and a passion for food.
- Other info: Access your pay in real-time and enjoy various employee perks.
The predicted salary is between 24000 - 36000 £ per year.
About us
We are Wasabi. We are Passionate, we are Adaptable, we are Responsible and we are a Team! We are all about fresh and authentic, constantly working together to create a new, dynamic food experience. Our passion for food and art inspires us to continuously create new dishes to delight our customers. Join us and you will have the opportunity to be a part of a fantastic team where you can learn new skills and develop an exciting career.
About you
We are looking for an Assistant Branch Manager to join our branch. This is the chance to be a part of something innovative, inspirational and exciting.
The Role:
We are looking for someone with passion for the industry that has a hands-on approach to work. Someone with the ability to respond to daily business requirements in a timely and professional manner and a professional who thrives on leading by example and developing and motivating the team to work to the highest possible standard.
Key Responsibilities:
- Assisting with daily branch management including staff rotas, updating relevant systems, recruitment, training and development
- Supporting the performance management of the team
- Ensuring customers receive a high level of customer service at all times
- Working closely with the branch manager and kitchen team to ensure high levels of food, hygiene and health & safety are maintained
- Ensuring all staff have a good knowledge of the food and products to assist customers with any queries
- Supporting the branch manager with analysing and generating various reports including expenditure, revenue and stock control management.
Our Requirements:
- Previous experience in a similar role within the hospitality/catering industry
- Outstanding problem solving and organisational skills
- Ability to build strong relationships with our customers
- Knowledge in budgeting, forecasting and labour control would be advantageous
- Ability to train, motivate and develop the team and liaise between both the front of house and kitchen teams
- An understanding of Food, Health & Safety
- Experience in using Forth Hospitality would be advantageous
In return we provide:
- A great working environment
- Discretionary target related bonus
- Pension scheme
- Refer A Friend Scheme
- Free meals on shift
- 50% discount in our Branches
- Additional Leave after 2 years
- Employee Assistant Programme (a service providing health and wellbeing support)
- Long Service Awards
- Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings
- Cycle to Work
- Life Assurance
- A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox
- The opportunity to develop your skills within a growing company.
If you are looking for an exciting challenge and this sounds like the job for you please apply today as we can’t wait to hear from you.
COME ROLL WITH US
Contact Detail:
Wasabi Sushi & Bento Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Wasabi's brand and values. Understanding their passion for fresh and authentic food will help you align your responses during interviews, showcasing how your own values match theirs.
✨Tip Number 2
Prepare to discuss your hands-on experience in the hospitality industry. Be ready to share specific examples of how you've successfully managed teams or improved customer service in previous roles.
✨Tip Number 3
Highlight your problem-solving skills by preparing scenarios where you've effectively handled challenges in a fast-paced environment. This will demonstrate your ability to thrive under pressure, which is crucial for an Assistant Manager.
✨Tip Number 4
Showcase your knowledge of food hygiene and health & safety regulations. Being able to discuss these topics confidently will reassure the hiring team that you can maintain high standards in the branch.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Wasabi's values and culture. Highlight your passion for food and teamwork in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects your experience in the hospitality or catering industry. Emphasise any previous roles where you demonstrated leadership, problem-solving, and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that relate to the responsibilities listed in the job description, such as managing staff or ensuring high levels of customer service.
Highlight Relevant Skills: In your application, be sure to mention any relevant skills such as budgeting, forecasting, and knowledge of food safety. If you have experience with Forth Hospitality, make it known as it could give you an edge.
How to prepare for a job interview at Wasabi Sushi & Bento
✨Show Your Passion for Food
Since Wasabi values passion for food, make sure to express your enthusiasm for the culinary industry during the interview. Share any relevant experiences or dishes that inspire you, and demonstrate how this passion can translate into excellent customer service.
✨Highlight Your Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare examples of how you've motivated and developed a team in previous roles. Discuss specific situations where your leadership made a positive impact on team performance.
✨Demonstrate Problem-Solving Abilities
The role requires outstanding problem-solving skills. Be ready to discuss challenges you've faced in past positions and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Familiarise Yourself with Health & Safety Standards
Understanding food hygiene and health & safety is crucial for this position. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance in the branch. This shows your commitment to maintaining high standards.
