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For Companies At a Glance
- Tasks: Engage with customers, provide product knowledge, and resolve inquiries.
- Company: Join a leading marketing consulting firm driving positive change for top Canadian organisations.
- Benefits: Enjoy uncapped commissions and the flexibility of a dynamic work environment.
- Why this job: Make an impact with your communication skills while building long-term customer relationships.
- Qualifications: Strong communication, customer service skills, and attention to detail required.
- Other info: Opportunity to work independently and as part of a passionate team.
The predicted salary is between 28800 - 43200 £ per year.
We are a marketing consulting firm that strives to create significant business results for many of Canada’s leading organizations. Our consultants are pragmatic, organized, and problem solvers who provide insights from a variety of industries to manage and be a catalyst for positive change in organizations.
Are you a person who can create an impact with your communication style and convincing power? Does your personality demonstrate a positive attitude and a good sense of humor that can build long-term relationships with customers? Would you be able to commute to Surrey? If yes, then this might be your next desired job role!
We currently have openings for the role of Sales Representative to represent our client TELUS Communications on the different Direct Marketing and Residential Campaigns.
Job Description:
- Communicate effectively with customers.
- Demonstrate excellent selling techniques by engaging customers and providing product knowledge.
- Respond to customers' inquiries, research, resolve, and follow up on customer issues.
- Assess customer needs and provide appropriate recommendations and solutions.
- Maintain and update the customer service database appropriately documenting all transactions and pertinent interactions.
- Assist customers with placing orders and diligently follow up with customers regarding their existing and previous orders.
- Quickly, pleasantly, and professionally work with customers to answer questions and de-escalate problems.
Requirements/Qualifications:
- Excellent communication skills, customer service skills, and superior interpersonal skills.
- Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate environment.
- The ability to empathize with and prioritize customer needs.
- Effective problem-solving skills including decision-making, time management, and immediate prioritization of tasks as assigned.
- The zeal to work successfully in a team environment as well as independently.
Compensation Package: Includes uncapped commissions where you can control how much money you earn. If you think you have got what it takes, please send us your resume!
Contact Detail:
The Acquisition Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Representative
✨Tip Number 1
Familiarise yourself with TELUS Communications and their products. Understanding their offerings will not only help you in conversations but also demonstrate your genuine interest in the role during interviews.
✨Tip Number 2
Practice your communication skills by engaging in mock sales scenarios with friends or family. This will help you refine your selling techniques and build confidence in your ability to connect with customers.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've successfully handled customer issues in the past. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Use specific examples that demonstrate your communication skills and ability to build relationships with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention how your skills align with the job description and express your eagerness to contribute to the team at TELUS Communications.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully resolved customer issues in the past. This will show your potential employer that you can handle challenges effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at The Acquisition Group
✨Showcase Your Communication Skills
As a Sales Representative, effective communication is key. Prepare to demonstrate your ability to engage with customers by practising clear and concise responses to common questions. Use examples from your past experiences to illustrate how you've successfully communicated in challenging situations.
✨Highlight Your Problem-Solving Abilities
The role requires strong problem-solving skills. Be ready to discuss specific instances where you've identified customer needs and provided effective solutions. This will show your potential employer that you can think on your feet and handle customer inquiries with ease.
✨Emphasise Your Customer Service Experience
Since the job revolves around customer interaction, it's crucial to highlight your previous customer service roles. Share stories that reflect your ability to empathise with customers and resolve their issues, showcasing your commitment to maintaining positive relationships.
✨Demonstrate Your Team Spirit
While independence is important, being a team player is equally vital. Prepare to discuss how you've collaborated with colleagues in the past to achieve common goals. This will reassure the interviewer that you can thrive in a team-oriented environment.
